Congratulations for a job well done

Congratulations for a job well done

Give team members a pat on the back for a job well done with "green sheets."
source-image
Apr 01, 2009
By dvm360.com staff

When somebody at our office is "green," it's not green with envy or eco-consciousness—it's green with pride. We congratulate our team members with "green sheets." These blank pastel-green papers are on my desk and accessible to everyone. When an employee does something above and beyond the call of duty—covering a shift for a sick employee, fixing a computer problem, handling a difficult client exceptionally well—any other team member can fill out a green sheet and leave it with me. We try to thank the go-getters publicly in front of the whole staff, and we always put the green sheet in their personnel files. The sheets become another part of team members' annual evaluations.

—Kristine Suszczynski, practice manager; Portland Veterinary Specialists, Portland, Maine

Hot topics on dvm360

Pol on defense as Michigan veterinary board discusses negligence charges

Controversial reality TV veterinarian calls his approach 'common sense.'

Photo gallery: The top 10 veterinary schools in America, according to U.S. News

U.S. News & World Report ranks programs for the first time since 2011.

Front Desk Disasters, Episode 3: Dude looks like a lady

Everyone's favorite receptionist is at it again. Would you handle this situation differently?

Video: Flea hideouts in the house

Parasitology expert Michael Dryden, DVM, MS, PhD, reveals prime hideouts for fleas—and gives tips to clear them out of clients' homes for good.

Veterinarians: Your clients are going to Google with these cat questions

You might be surprised by what your clients are researching. Plus, get an educational client handout.