Computer training: A risky business?

Computer training: A risky business?

source-image
Jun 01, 2006

Q. To help my team members improve their computer skills, I'd like to pay for training classes. But I'm afraid a team member might leave soon after and I won't get a return on my investment. Should I take the risk?


Dr. Jeff Rothstein
"Yes," says Veterinary Economics Editorial Advisory Board member Dr. Jeff Rothstein, MBA. "If you foster a work environment that promotes personal growth and self improvement, you'll keep your staff motivated and interested. And with new skills, they can grow and take on more responsibility at the clinic." To maximize your investment, Dr. Rothstein suggests considering these questions:

  • Does every team member need to take the class? "You could just limit the opportunity to staff members that show interest," he says, "or to those who will use the skills the most."
  • How much will the course cost and what's the time commitment? "There are two-day seminars, multi-semester programs, and choices in between," Dr. Rothstein says. "Think about what will most benefit your employee—and the practice."
  • Will you pay team members for their time attending the class? "If you pay for the class, then I think your team members can put in the time," he says.

Hot topics on dvm360

Follow dvm360 on Twitter, Facebook, and Pinterest

For quick updates and to touch base with the editors of dvm360, Veterinary Economics, Veterinary Medicine, and Firstline, and check us out on Twitter, Facebook, and Pinterest.

Sell veterinary clients on your service

But you don't have to have butler-style service to win new clients and keep existing clients happy.

Why veterinarians should be more like a Louisiana shoeshiner

If my veterinary clients feel half as good as I did after visiting the 'Michael Jordan of shoeshines,' I'll be thrilled.

Texts from your veterinary clinic cat

If your clinic cat had a cell phone and opposable thumbs, what would he or she text you?

Learning goodbye: Veterinarians fill a void by focusing on end of life care

Veterinarians dedicating their careers to hospice and euthansia medicine may be pioneering the profession's next specialty—at clients' request.