Client Service | Veterinary Economics

Client Service

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CVC IN KANSAS CITY PROCEEDINGS: Aug 01, 2008
The veterinary staff sees families at their moments of greatest worry concerning their companion animals.
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CVC IN KANSAS CITY PROCEEDINGS: Aug 01, 2008
We're sure by now many of you have mastered certain techniques aimed at attracting new clients into your offices.
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VETERINARY ECONOMICS: Jun 01, 2008
"The waiting area smelled of urine and pet odors." "The surroundings were dirty and depressing." Don't let these comments be from your clients.
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VETERINARY ECONOMICS: Jun 01, 2008
By dvm360.com staff
Dr. Melisa Hicks and her team at Blue Cross Veterinary Hospital in Long Beach, Calif., improve compliance by encouraging clients to prepay for fecal tests.
Jun 01, 2008
By dvm360.com staff
Use this form to educate your clients about the stages of dental disease.
Jun 01, 2008
By dvm360.com staff
Use this client education form to educate clients about the care their pet receives during a dental appointment.
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VETERINARY ECONOMICS: May 01, 2008
The tales clients tell can poison or profit your practice.
May 01, 2008
Kara answers questions about food allergies
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VETERINARY ECONOMICS: Apr 07, 2008
By dvm360.com staff
Use this form to answer clients' most common questions about the disease.
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DVM360 MAGAZINE: Apr 01, 2008
Dr. James Brooks turned over in bed and looked at the clock. It was 8:05 a.m. He was a little late but thought he could make it to the clinic on time. He quickly headed to the bathroom to wash up and brush his teeth. He looked in the mirror — same face, different day. He laughed nervously because it really wasn't the same face. It was a suddenly aging facade marred by the daily stress of being a solo practitioner in a changing veterinary world. He had never married. His apartment usually was a mess — cleaned only when circumstances dictated.
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CVC IN WASHINGTON, D.C. PROCEEDINGS: Apr 01, 2008
8 out of 10 jobs in the Unites States are currently client/customer service oriented.
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CVC IN WASHINGTON, D.C. PROCEEDINGS: Apr 01, 2008
In-clinic testing was cutting edge in the 1990's but today it is commonplace.
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VETERINARY ECONOMICS: Mar 01, 2008
Brochures let us explain the technical aspects of parasite-related diseases, the tests to detect them, and the products to control them. Maybe some of our ideas could work for you too.
Feb 01, 2008
Whether you are about to graduate and join a practice as a new associate or if you are still in school, it is important to understand the new findings concerning the role emotions play in building healthy, successful client relationships.