Client Service | Veterinary Economics

Client Service

source-image
VETERINARY ECONOMICS: Jun 01, 2007
By dvm360.com staff
As pets age, their brains can slow down, too. Intervene early to give dogs and cats the best chance of staying sharp—and you'll help keep clients happy.
source-image
DVM360 MAGAZINE: Jun 01, 2007
By dvm360.com staff
Identity theft is an ongoing problem. What should you be watching out for?
source-image
FIRSTLINE: Jun 01, 2007
By dvm360.com staff
There may be 50 ways to leave your lover, but it only takes one of these missteps to send clients packing.
Apr 01, 2007
Las Vegas — Explain care benefits, cater communication to client personalities and show genuine interest in a pet owner's concerns. These techniques, according to a recent study, ensure pet owners are willing to pay for the highest quality of veterinary care.
source-image
VETERINARY ECONOMICS: Mar 01, 2007
We've adopted a major hotel chain's steps for providing excellent client service. Of course, we aren't in the hotel industry, but we are in the hospitality industry.
source-image
VETERINARY ECONOMICS: Feb 01, 2007
Keep your clients happy—from when they make an appointment until they're done with follow-up care.
source-image
VETERINARY ECONOMICS: Oct 01, 2006
This veterinarian's passion for practice—and helicopters—lets him fill a unique niche.
source-image
VETERINARY ECONOMICS: Oct 01, 2006
By dvm360.com staff
Improve pet dental care with a client brochure.
source-image
VETERINARY MEDICINE: Sep 01, 2006
By dvm360.com staff
Your veterinarian has determined that your dog has allergies to certain substances, such as house dust mites and various grasses and insects, and may benefit from allergen injections to slowly lessen your pet's reaction to the substances. You can easily administer these injections at home.
source-image
VETERINARY ECONOMICS: Jul 01, 2006
19 tips to cut back on no-shows and get back to business.
source-image
VETERINARY ECONOMICS: Jun 01, 2006
By dvm360.com staff
If a picture's worth a thousand words, four pictures are worth, well, a lot.
source-image
VETERINARY ECONOMICS: May 01, 2006
By dvm360.com staff
Use these strategies to promote dental health year-round.
source-image
VETERINARY ECONOMICS: May 01, 2006
... we reward ourselves with premium products ...
source-image
VETERINARY ECONOMICS: Apr 01, 2006
By dvm360.com staff
Just because Pet Dental month has passed doesn't mean you should stop pushing good dental care for patients.
source-image
VETERINARY ECONOMICS: Feb 01, 2006
Consider starting annual, seasonal, or quarterly events to expand your client base and retain current clients. Be creative: Make your promotions fun; make them silly!