Client Service | Veterinary Economics

Client Service

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VETERINARY ECONOMICS: Nov 19, 2008
By dvm360.com staff
Pets need a little extra TLC in the cold winter months.
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VETERINARY ECONOMICS: Nov 06, 2008
By dvm360.com staff
Your clients' wallets may be stretched, but their pets' health should still be a priority. Dr. Jim Kramer gives tips on recommending pricey treatments.
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VETERINARY ECONOMICS: Nov 05, 2008
By dvm360.com staff
CATalyst's Dr. Jane Brunt offers tips on how to treat cats well—and draw more of their owners in the door.
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FIRSTLINE: Nov 01, 2008
By dvm360.com staff
How can I keep my doctor focused on patients and not profits?
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VETERINARY ECONOMICS: Oct 31, 2008
In this audio clip from the Veterinary Economics Progress in Practice seminars, consultant Denise Tumblin, CPA, talks about client service and building pet owners' perception of value.
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VETERINARY ECONOMICS: Oct 28, 2008
By dvm360.com staff
Dr. Jeff Rothstein, MBA, a Veterinary Economics advisory board member, shares some insights from the trenches in hard-hit Detroit.
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VETERINARY ECONOMICS: Oct 22, 2008
By dvm360.com staff
DNA tests can generate revenue and lure clients to your practice.
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VETERINARY ECONOMICS: Oct 15, 2008
What can I do to be sure my practice is accommodating the needs of the Hispanic population?
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VETERINARY ECONOMICS: Oct 15, 2008
By dvm360.com staff
Clients need the products you offer to provide the care their pets need. And when it all works right, product sales benefit your bottom line, too.
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VETERINARY ECONOMICS: Oct 01, 2008
By dvm360.com staff
Stuffed animals serve a new, comforting purpose in this veterinary hospital.
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VETERINARY ECONOMICS: Oct 01, 2008
A simple client survey can give you insight into your level of customer satisfaction.
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FIRSTLINE: Oct 01, 2008
By dvm360.com staff
Cost may be the most common client complaint, but it's not a deal breaker says the AVMA Director of Marketing.
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VETERINARY ECONOMICS: Sep 24, 2008
By dvm360.com staff
Veterinarians should think twice before sending clients elsewhere for pet medications.
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FIRSTLINE: Aug 25, 2008
By dvm360.com staff
It pays to staff your phone until midnight.
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DVM360 MAGAZINE: Aug 01, 2008
The Pareto Principle is an observation (not a law) that most things in life are not distributed evenly. It could mean any or all of the following: