Client Service | Veterinary Economics

Client Service

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DVM360 MAGAZINE: May 10, 2017
What Disney's Who Framed Roger Rabbit can teach us about the veterinary client experience.
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DVM360 MAGAZINE: May 05, 2017
By dvm360.com staff
Here's what your colleagues are doing to market to owners of senior pets, plus, some strategies for better client compliance along the way.
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FIRSTLINE: May 03, 2017
Low-cost (and no-cost!) Fear Free tips by role and by room.
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FIRSTLINE: May 03, 2017
By dvm360.com staff
Don’t let your veterinary practice commit these feline faux pa(w)s with old, painful cats.
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dvm360.com: May 01, 2017
By dvm360.com staff
With this toolkit, we'll show you a striking visual representation of why year-round flea control is so crucial—not to mention, how to get your recommendations and communication efforts in tip-top shape. (With an educational grant provided by Zoetis)
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dvm360.com: Apr 19, 2017
By dvm360.com staff
Consider this case study and ask yourself: Do you want to change everything for the pets that visit your practice?
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FIRSTLINE: Apr 18, 2017
CVC educator Dr. E’Lise Christensen, DACVB, offers at-home behavior modification strategies veterinarians and team members can offer to clients.
 
VETTED: Apr 18, 2017
The world of veterinary medicine is always evolving. Should we really be staying stuck in time to keep independent practices “safe” from corporate medicine?
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dvm360.com: Apr 18, 2017
By dvm360.com staff
You’ve probably heard of Dr. Marty Becker. And if you’ve heard of Dr. Marty Becker, chances are you’ve heard of his dream of every veterinary practice transforming into a Fear Free practice.
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DVM360 MAGAZINE: Apr 17, 2017
By dvm360.com staff
Does the corporate “boogeyman” have you worried that independent private practice won’t be an option in the future? Our panel of experts is here to help.
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VETTED: Apr 15, 2017
By dvm360.com staff
"Corporate medicine" means different things to different people, and those differences of opinion are creating fragments in the profession. We're busting out the big question: Can we come together, or is it up to everyone to go their own way?
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FIRSTLINE: Apr 12, 2017
And what do veterinary clients think about it? A VHMA survey takes a closer look.
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FIRSTLINE: Apr 11, 2017
Pets with dermatologic issues can easily overwhelm their owners with the treatments they require. But veterinary technicians have the power to lighten and enlighten their loads.
 
VETTED: Apr 07, 2017
By dvm360.com staff
Here’s a look at who’s handling the majority of client communication on behavior issues, as well as tips from an all-star veterinary practice.
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VETERINARY ECONOMICS: Apr 07, 2017
Be yourself. Make pet owners forget those highly visible, "bad apple" vets and the shade they bring to the profession.