Client Service | Veterinary Economics

Client Service

source-image
DVM360 MAGAZINE: Oct 04, 2017
This veterinary team helped a client adopt a homeless cat—and then got slapped with a lawsuit. Here’s what happened.
source-image
VETERINARY MEDICINE: Oct 03, 2017
Fear is a powerful emotion, so when veterinary clients refuse your recommendations, start with empathy.
source-image
FIRSTLINE: Oct 02, 2017
Some practices have been doing it for more than 10 years. Others still don't. Every client loves seeing their pet's photo, so why doesn't it show up on every written piece from your hospital?
source-image
FIRSTLINE: Sep 27, 2017
Sometimes pet owners need more than medical help. Sometimes they need a reason to remember how much fun they can have with their loved ones again.
source-image
DVM360 MAGAZINE: Aug 23, 2017
By dvm360.com staff
Consider these solutions to help calm your petrified veterinary patients.
source-image
FIRSTLINE: Aug 21, 2017
Yes, you CAN rehab a cat. Really! It's all about getting them comfortable in the environment.
source-image
VETERINARY ECONOMICS: Aug 17, 2017
Is your clinic (app)rehensive? Three veterinary app developers use data to explain why mobile apps are good for business.
source-image
VETERINARY ECONOMICS: Aug 14, 2017
Proper sedation can give your veterinary patients’ stories the peaceful ending your clients and team desire.
source-image
DVM360 MAGAZINE: Aug 11, 2017
By dvm360.com staff
After traveling all day from farm to field to stable to clinic, what equine veterinarian wants to spend hours billing clients? Here’s one possible solution.
 
VETTED: Aug 10, 2017
Delivering bad news like you're ripping off a Band-Aid doesn't do you or veterinary clients any good. Good communication takes time, tenderness and tact.
source-image
VETERINARY ECONOMICS: Aug 08, 2017
Sometimes the practice owner is the last to know. Watch for these flashing signs of warning to get ahead of the curve.
source-image
VETERINARY ECONOMICS: Aug 08, 2017
Give your veterinary clients an outlet to talk about how much they love their fur babies, and they just might talk about how much they love you someday.
source-image
VETERINARY ECONOMICS: Aug 07, 2017
By dvm360.com staff
According to hospice veterinarian Dr. Mary Gardner, people—not pillows—hold the power to make veterinary euthanasia appointments better.
 
VETTED: Aug 07, 2017
By dvm360.com staff
Don’t lose your head giving clients what they want: predictable, monthly payments to manage their pet’s wellness care over the year. Here are companies that can help you give them what they want.
source-image
VETERINARY ECONOMICS: Aug 03, 2017
Paying your bills and chipping away at your student loans as a veterinary associate? These strategies can help you build your income—and practice top-notch medicine.