Client Service | Veterinary Economics

Client Service

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VETTED: Oct 10, 2017
Are you caught up on the latest veterinary developments for managing ringworm? (Hint: There’s a new diagnostic test and new drug at your dermatophytosis-demolishing disposal.)
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VETERINARY ECONOMICS: Oct 05, 2017
By dvm360.com staff
This electronic marketing whiz goes outside the veterinary market for a spark.
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DVM360 MAGAZINE: Oct 04, 2017
This veterinary team helped a client adopt a homeless cat—and then got slapped with a lawsuit. Here’s what happened.
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VETERINARY MEDICINE: Oct 03, 2017
Fear is a powerful emotion, so when veterinary clients refuse your recommendations, start with empathy.
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FIRSTLINE: Oct 02, 2017
Some practices have been doing it for more than 10 years. Others still don't. Every client loves seeing their pet's photo, so why doesn't it show up on every written piece from your hospital?
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FIRSTLINE: Sep 27, 2017
Sometimes pet owners need more than medical help. Sometimes they need a reason to remember how much fun they can have with their loved ones again.
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DVM360 MAGAZINE: Aug 23, 2017
By dvm360.com staff
Consider these solutions to help calm your petrified veterinary patients.
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FIRSTLINE: Aug 21, 2017
Yes, you CAN rehab a cat. Really! It's all about getting them comfortable in the environment.
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VETERINARY ECONOMICS: Aug 17, 2017
Is your clinic (app)rehensive? Three veterinary app developers use data to explain why mobile apps are good for business.
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VETERINARY ECONOMICS: Aug 14, 2017
Proper sedation can give your veterinary patients’ stories the peaceful ending your clients and team desire.
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DVM360 MAGAZINE: Aug 11, 2017
By dvm360.com staff
After traveling all day from farm to field to stable to clinic, what equine veterinarian wants to spend hours billing clients? Here’s one possible solution.
 
VETTED: Aug 10, 2017
Delivering bad news like you're ripping off a Band-Aid doesn't do you or veterinary clients any good. Good communication takes time, tenderness and tact.
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VETERINARY ECONOMICS: Aug 08, 2017
Sometimes the practice owner is the last to know. Watch for these flashing signs of warning to get ahead of the curve.
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VETERINARY ECONOMICS: Aug 08, 2017
Give your veterinary clients an outlet to talk about how much they love their fur babies, and they just might talk about how much they love you someday.
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VETERINARY ECONOMICS: Aug 07, 2017
By dvm360.com staff
According to hospice veterinarian Dr. Mary Gardner, people—not pillows—hold the power to make veterinary euthanasia appointments better.