Client Service | Veterinary Economics

Client Service

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FIRSTLINE: Jun 01, 2018
When you go to a veterinary conference to get smarter, make sure you share your journey on social media.
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FIRSTLINE: May 30, 2018
Offering prepaid veterinary services via wellness plans and loyalty programs can be like converting cash into casino chips—with money out of sight, clients are able to better focus on their pet’s care. But which one is more likely to yield higher winnings for your practice?
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VETERINARY ECONOMICS: May 10, 2018
Making the change to become high-touch or low-touch with your veterinary practice can seem daunting. That’s why I’ve come up with these tips to help you in the right direction.
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VETERINARY ECONOMICS: May 07, 2018
Cat owners need help simply getting kitties to your veterinary clinic's door.
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DVM360 MAGAZINE: May 03, 2018
Well, a LOT of pennies for your thoughts. As in, we’ll pay you for the brilliant problem-solving ideas you’ve come up with within the veterinary world.
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VETTED: Apr 30, 2018
Two companies stand out as the current competitors for veterinary practice online pharmacy partnerships: Vets First Choice and Vetsource. Here's the deets.
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FIRSTLINE: Apr 13, 2018
Monitoring diabetic patients can be a rollercoaster for you and for pet owners. Here’s how to set the tracks for a smoother ride.
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FIRSTLINE: Apr 11, 2018
Your veterinary client opted for “dental treatment” at the groomers. Say what?
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FIRSTLINE: Apr 10, 2018
Check out the most common nutrition questions pet owners ask at big box stores.
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FIRSTLINE: Apr 09, 2018
By dvm360.com staff
Three managers share retail items their veterinary hospitals can’t live without. Some are big sellers, some the veterinarians just love, and some just fit so perfectly into services they can’t say "no."
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VETTED: Apr 04, 2018
If you’d like more veterinary clients to avail themselves of this peace-of-mind tool, here are some suggestions to drive up awareness and usage.
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DVM360 MAGAZINE: Apr 04, 2018
I visited a wonderful human medicine practice that inspires me, and I came across the poster that inspires them. Their personable skills are easier to come by than you think.
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FIRSTLINE: Mar 26, 2018
Scratch back at nail trim anxiety with these tips to reduce your veterinary patient’s fears.
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FIRSTLINE: Mar 19, 2018
It's not too late to help senior pets that suffer from fear, anxiety and stress. Use these tips in the clinic and at home to help patients keep their cool.
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FIRSTLINE: Mar 19, 2018
These Fear Free cat carrier tips complement the low-stress measures you’re taking in your veterinary clinic.