Client Service | Veterinary Economics

Client Service

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FIRSTLINE: Nov 13, 2018
Millennials have grown up with technology and the conveniences it affords. If veterinary practices don’t adapt to their expectations, they risk being replaced.
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VETTED: Nov 13, 2018
By dvm360.com staff
An RVT with 15 years’ experience writes us to say a DVM who worries that pet insurance will go the way of human healthcare insurance is all wrong.
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FIRSTLINE: Nov 12, 2018
Pay attention to the needs of your veterinary hospital's receptionists. They do a terrific job every day to keep problems in the front from affecting the veterinarians in the back.
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DVM360 MAGAZINE: Oct 18, 2018
Do you know which clients are your prize Thoroughbreds and which ones you’re just happy to plug in when it’s convenient? That’s step one of a three-step process to work with clients who want to be seen right now.
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dvm360.com: Oct 01, 2018
By dvm360.com staff
Stop shaking your head and plugging your ears ... use these tools to take the aggravation out of your otitis cases—and get used to seeing healthy ears, happy pets and grateful clients. (With an educational grant provided by Bayer)
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VETERINARY MEDICINE: Oct 01, 2018
A walk in the park should be just that for both the dog and the owner. Read up on these leash, harness and halter options so you’ll be ready to help your veterinary clients find the finest fits for their canine companions.
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VETERINARY ECONOMICS: Sep 14, 2018
When the owner of a Lhasa apso with chronic otitis refused to bring her dog in for a recheck, I turned the problem into a new policy at my veterinary hospital.
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FIRSTLINE: Sep 12, 2018
Give it to me straight, says one reader. Are veterinary wellness plans worth the time?
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DVM360 MAGAZINE: Sep 10, 2018
By dvm360.com staff
Maddie's Fund provides $2.8 million for UT's AlignCare program, which takes a One Health approach to meeting needs of low-income families—including the four-legged members.
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DVM360 MAGAZINE: Sep 07, 2018
A veterinarian recommending only natural flea and tick prevention is reported to her state board. Will her approach be deemed negligent or merely incomplete?
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VETTED: Aug 29, 2018
Free vaccines! Loyalty points! Dental care discounts!
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FIRSTLINE: Aug 15, 2018
By dvm360.com staff
From rehab in the veterinary clinic to getting pet owners started with their pets at home, here are some of our favorite products.
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FIRSTLINE: Aug 14, 2018
By dvm360.com staff
Outdoor dog gear company Doog dishes up three water-friendly dog items your veterinary clients might want.
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VETTED: Aug 07, 2018
Every veterinary practice has a unique voice and mission, so "one-plan-fits-all" doesn’t work. Here are my tips for managing a wellness-plan that fits your vision, not someone else’s.
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VETTED: Aug 01, 2018
By dvm360.com staff
For pet owners who are habitually tardy with refills, a pill organizer could be just the thing to remind them.