Mrs. Smith is hypervigilant and Mr. McKinley is laissez faire. Your veterinary team can manage these pet owners' expectations with these five fairly simple steps for more effective home monitoring without the frustration.
“Client with submissive, peeing Dachschund, proceed straight to exam room 1 … Dr. Earhart and technician Lisa, you are clear to depart to cat dental in treatment 2 … Whoa, whoa! Assistant with the Great Dane, you are getting too close to feline boarding. Abort! Abort!"
Despite our leadership-obsessed culture, are you looking in the right places to find the next big thing in your veterinary practice? Here's how one practice manager coaxed leadership qualities out of his staff.
Does the idea of lost pets get under your skin? Our veterinary practice barked up the right tree by offering free microchips at the Barking at the Moon Dog Festival—and created a lasting connection with our community that improved the business and boosted team morale.