Client Service | Veterinary Economics

Client Service

source-image
VETTED: Jul 24, 2017
By dvm360.com staff
From client handouts to prevention toolkits, we have all the resources you and your veterinary clients need to battle this year's uptick in parasite prevalence.
source-image
FIRSTLINE: Jul 24, 2017
Your extended contact with pet owners means extra opportunities for spreading awareness about pain, says Dr. Michael Petty.
source-image
VETTED: Jul 12, 2017
Here are the most common conditions Lap of Love hospice veterinarians see in their mobile euthanasia practice—and pointers on how to ease clients and patients down this difficult path.
source-image
FIRSTLINE: Jul 12, 2017
By dvm360.com staff
You need to give an elevator speech to clients about your Fear Free certification. Let us do the talking for you.
source-image
FIRSTLINE: Jul 06, 2017
... where you inject them after researching some of the biggest names in microchip technology and their current veterinary products to get lost pets home faster.
source-image
DVM360 MAGAZINE: Jul 05, 2017
By dvm360.com staff
From the first signs of pain to helping children and surviving pets who have lost their best friend, here are veterinary client handouts to help explain many important questions throughout.
source-image
DVM360 MAGAZINE: Jun 27, 2017
Age-appropriate ways of talking about veterinary euthanasia and honoring the life of a dear departing pet.
source-image
DVM360 MAGAZINE: Jun 27, 2017
Hospice veterinarian Dr. Jessica Vogelsang became acutely aware of her communication shortcomings when she had to explain euthanasia to her own children—an experience that completely transformed how she now counsels parents in the same situation.
source-image
dvm360.com: Jun 27, 2017
By dvm360.com staff
Caring for pets in their final moments is a frequent reality for veterinary professionals. Here are 30 of the most raw, poignant, honest and sometimes rueful confessions to highlight this special responsibility you have to your patients.
source-image
VETERINARY ECONOMICS: Jun 27, 2017
By dvm360.com staff
Use these tips to help your entire veterinary team—and other clients—recognize when a euthanasia is happening in your practice.
source-image
VETERINARY ECONOMICS: Jun 21, 2017
By dvm360.com staff
Here's a simple formula to see if your website and social media platforms are doing their jobs.
source-image
VETERINARY ECONOMICS: Jun 21, 2017
By dvm360.com staff
A wildly innovative session at all three CVC shows this year puts pet owners in a room and on camera with a classroom of attendees next door listening to their exam room and practice experiences. Here are four things moderator Brian Conrad, CVPM, learned at the first one in Virginia Beach.
source-image
VETERINARY ECONOMICS: Jun 20, 2017
Well, with a little help from your most enthusiastically smartphone-loving team member, yes. CVC educator Mark Opperman, CVPM, says this app will blow clients' minds.
source-image
VETERINARY ECONOMICS: Jun 16, 2017
By dvm360.com staff
Don’t stress! Here’s a handy how-to handout for veterinary clients wanting to make at-home nail trimming a breeze, plus tips for what to do and say for anxious in-clinic nail trims.
source-image
VETERINARY MEDICINE: Jun 08, 2017
Veterinarians feel the strain of clients’ financial limitations, but how do pet owners prepare when they’re not being informed?