Client Service | Veterinary Economics

Client Service

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VETERINARY MEDICINE: Jul 21, 2016
Veterinary radiologist Dr. Anthony Pease explains why contrast agents are a quick, easy way to examine the urinary tract.
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VETERINARY ECONOMICS: Jul 18, 2016
Medicine and business benefit when the staff is on the same page.
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VETERINARY ECONOMICS: Jul 15, 2016
How? Focus on your long-term goals and, for goodness' sake, don't go it alone!
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FIRSTLINE: Jul 14, 2016
A reminder that what works in life also works in the veterinary clinic.
 
VETTED: Jul 13, 2016
By dvm360.com staff
You might wonder what a veterinary podcast is doing interviewing an architect. But Heather Lewis, partner at Animal Arts, a firm in Boulder, Colorado, is no ordinary architect—she's also a devoted advocate of minimizing pets' stress and anxiety during their veterinary visits. And she's got a lot to tell you!
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VETERINARY ECONOMICS: Jul 13, 2016
By dvm360.com staff
First, break down your stereotypes of older pet owners. (Hint: They don't all like to be treated as cute, little ol' people.) Second, start trying out these tips today for better communication with this growing population of veterinary clients.
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VETERINARY ECONOMICS: Jul 12, 2016
By dvm360.com staff
VHMA members spill their best kept secrets for better customer service.
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VETERINARY ECONOMICS: Jul 11, 2016
Don't forget to tell pet owners what you're showing them.
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VETERINARY ECONOMICS: Jul 07, 2016
By dvm360.com staff
We slam the “8” key for invoices to save time for receptionists, technicians and veterinarians.
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DVM360 MAGAZINE: Jul 05, 2016
The conclusion of our tale of a new veterinary associate's startling encounter over an estimate with a long-standing veterinary client.
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FIRSTLINE: Jul 01, 2016
We explain it all here, including how to switch your patients' experiences from the merely fun to the truly victorious.
 
VETTED: Jun 22, 2016
By dvm360.com staff
Find tech-savvy tools to reach pet owners in the digital age.
 
VETTED: Jun 14, 2016
By dvm360.com staff
We've long admired Dr. Radosta's no-nonsense take on pets' behavior problems. What we didn't expect was to be so utterly captivated by her outlook on parenting, veterinary life and animal welfare. This interview is a thing of beauty. Do yourself a favor and listen.
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DVM360 MAGAZINE: Jun 14, 2016
With Dr. Codger on vacation, Dr. Greenskin must face a client who belittles her abilities and refuses treatment for a puppy in need.
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VETERINARY ECONOMICS: Jun 10, 2016
Build a bond to weather tough times.