Client Service | Veterinary Economics

Client Service

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DVM360 MAGAZINE: May 24, 2017
Dr. Google is so last-decade—these days clients are taking their pet-related queries to Siri, Alexa and other voice technology assistants.
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VETERINARY ECONOMICS: May 24, 2017
Striking a balance between staff comfort and overhead cost is key in your veterinary hospital's protocol plan.
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VETERINARY ECONOMICS: May 20, 2017
CVC rock star Bash Halow ran the microphone around the room to get attendees' brilliant ideas this week in Virginia Beach. Here's a few of the best. Wanna try 'em and see if they shine?
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FIRSTLINE: May 15, 2017
Low-cost and no-cost Fear Free tips for veterinary practice managers and technicians.
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VETERINARY ECONOMICS: May 12, 2017
By dvm360.com staff
In the case of at least two major pet health insurance carriers, the answer is “yup.” Here are details for your veterinary team when you pitch wellness—and when clients ask if they’re covered.
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VETERINARY MEDICINE: May 12, 2017
If your veterinary clients think food puzzles need no introduction, they’ll likely end up with bored, frustrated felines. Share these tips for easing cats into the idea of working for their food.
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FIRSTLINE: May 11, 2017
By dvm360.com staff
Don't just hand your veterinary clients business cards of trainers you’ve never met and know nothing about. Commit to partnering with a trainer to improve your patients’ health.
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DVM360 MAGAZINE: May 10, 2017
What Disney's Who Framed Roger Rabbit can teach us about the veterinary client experience.
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DVM360 MAGAZINE: May 05, 2017
By dvm360.com staff
Here's what your colleagues are doing to market to owners of senior pets, plus, some strategies for better client compliance along the way.
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FIRSTLINE: May 03, 2017
Low-cost (and no-cost!) Fear Free tips by role and by room.
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FIRSTLINE: May 03, 2017
By dvm360.com staff
Don’t let your veterinary practice commit these feline faux pa(w)s with old, painful cats.
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dvm360.com: May 01, 2017
By dvm360.com staff
With this toolkit, we'll show you a striking visual representation of why year-round flea control is so crucial—not to mention, how to get your recommendations and communication efforts in tip-top shape. (With an educational grant provided by Zoetis)
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dvm360.com: Apr 19, 2017
By dvm360.com staff
Consider this case study and ask yourself: Do you want to change everything for the pets that visit your practice?
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FIRSTLINE: Apr 18, 2017
CVC educator Dr. E’Lise Christensen, DACVB, offers at-home behavior modification strategies veterinarians and team members can offer to clients.
 
VETTED: Apr 18, 2017
The world of veterinary medicine is always evolving. Should we really be staying stuck in time to keep independent practices “safe” from corporate medicine?