Client Service | Veterinary Economics

Client Service

 
VETTED: Aug 23, 2016
"It's not you, it's me." ... Well, OK, maybe it is you, says Bash Halow, LVT, CVPM. In this episode, he pulls back the curtain on veterinary consultancy. Are YOU the problem in your practice?
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VETERINARY ECONOMICS: Aug 18, 2016
Is your veterinary team tired of having the flea, tick, heartworm, parasite talks with pet owners? Look for the stark piece of data or the emotional hook to get them engaged again.
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FIRSTLINE: Aug 18, 2016
By dvm360.com staff
Dr. Karen Felsted offers suggestions to help clients pay for costly conditions like diabetes management.
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VETERINARY ECONOMICS: Aug 16, 2016
Are you an introverted veterinarian who’s drained by human interaction? You’re not alone (although you probably wish you were).
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VETERINARY ECONOMICS: Aug 15, 2016
Here's how to open the door to more adherence from veterinary clients and make your program a better fit.
 
VETTED: Aug 10, 2016
And in a world of veterinarians who aren't as interested in business and need someone there to help manage, guide and analyze, well, there's the CVPMs.
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DVM360 MAGAZINE: Aug 09, 2016
By dvm360.com staff
According to a study by NC State, your veterinary clients' beliefs in an afterlife for their pets could shape how well you interact with them in your practice.
 
VETTED: Aug 08, 2016
It's time for your veterinary team to dump these really bad service gems.
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FIRSTLINE: Aug 05, 2016
By dvm360.com staff
If you don’t take the time to learn your clients’ perceptions about cancer, you’re skipping a step. In this audio clip from a recent CVC session, veterinary cancer specialist Sue Ettinger explains how to give your clients an opportunity to share what they know, what they expect and what they want.
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VETERINARY ECONOMICS: Aug 05, 2016
Live streaming on Facebook or your website gives your doctors or technicians valuable face time with current and potential clients to answer general questions in a different way than articles or blogs do.
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dvm360.com: Aug 05, 2016
By dvm360.com staff
Cats deserve excellent (and consistent!) veterinary care. Help clients see the light and use these tools to find your way (with and educational grant provided by Zoetis).
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FIRSTLINE: Aug 04, 2016
If you find yourself grumbling about pet owners in poverty, try getting personal instead of judgmental and replace worries over the feasibility of veterinary care with options for flexibility.
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VETERINARY ECONOMICS: Aug 03, 2016
Run the report. Reach out to clients with those patients in a consistent and regular way. It'll be like your veterinary practice management software is just handing you money (maybe, sort of).
 
VETTED: Aug 01, 2016
By dvm360.com staff
We asked you for hacks gone wrong, and boy, did you deliver. Check out this compilation of brilliant ideas gone wrong—way wrong.
 
VETTED: Aug 01, 2016
Debilitating back pain meant putting her life on pause. Now she's back—with a lot to say about protecting pets in pain.