Client Service | Veterinary Economics

Client Service

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DVM360 MAGAZINE: Feb 12, 2016
It’s amazing how unexpected kindness can stop you dead in your tracks—even when you’re driving through the West Texas wind.
 
VETTED: Feb 05, 2016
By dvm360.com staff
Check out this data to learn how they make decisions, what they REALLY want and what they’re REALLY like.
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VETERINARY ECONOMICS: Feb 05, 2016
Selling doesn't have to be feel bad
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FIRSTLINE: Feb 05, 2016
By dvm360.com staff
Make veterinary clients feel all warm and fuzzy with these heartfelt—and potentially profitable—love notes.
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DVM360 MAGAZINE: Feb 02, 2016
Pets don't walk themselves into your veterinary hospital (much as you wish they would). Check to make sure you're doing these seven things to make your practice a success with clients.
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FIRSTLINE: Feb 01, 2016
Confess: Are you frustrated by the high-demand, Google-happy discount divas and snapchat skeptics who ask everyone before they consult the veterinarian? Here's help.
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VETERINARY ECONOMICS: Jan 26, 2016
By dvm360.com staff
Take a proactive position for the benefit of pets and practice
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DVM360 MAGAZINE: Jan 21, 2016
By dvm360.com staff
Lower-income households reported access to free or low-cost pet services could prevent relinquishment.
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FIRSTLINE: Jan 21, 2016
Enjoy this tongue-in-cheek "tip" on how to handle cat owners, because while the eye roll may not be the most effective client education tool out there, it may be the most satisfying.
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VETERINARY ECONOMICS: Jan 12, 2016
Clients' money is serious business, but does the vet need to have this conversation?
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VETERINARY MEDICINE: Jan 08, 2016
Stay positive and steer them toward more legitimate information.
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FIRSTLINE: Jan 06, 2016
Pets only calm down and relax when you make the veterinary hospital feel like home sweet home.
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VETERINARY MEDICINE: Jan 06, 2016
Many clients aren't on the same page with you about your expertise—they're relying on the Internet for veterinary advice.
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VETERINARY ECONOMICS: Dec 31, 2015
Clients don't always have money, but you can still earn in ways other than just that warm feeling of a good deed done.
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VETERINARY ECONOMICS: Dec 29, 2015
Dr. Marty Becker says the battle for relevance in pet owners' minds is veterinarians' biggest fight in the next 10 years.