Client Service | Veterinary Economics

Client Service

 
dvm360.com: Dec 19, 2014
By dvm360.com staff
Veterinarians' dirty little secret, making more money through feline visits, and commentary from Dr. Elizabeth Colleran.
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VETERINARY MEDICINE: Dec 07, 2014
By dvm360.com staff
Amuse waiting cats and market your veterinary practice at the same time.
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VETERINARY MEDICINE: Dec 07, 2014
Your clients may be getting behavior advice from cable TV. Get your opinion in the mix.
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VETERINARY ECONOMICS: Dec 01, 2014
By dvm360.com staff
There's no reason why these appointments can't be booked in advance.
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DVM360 MAGAZINE: Dec 01, 2014
Do you care about clients outside the exam room? Show it.
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VETERINARY ECONOMICS: Nov 14, 2014
By dvm360.com staff
Get on your soapbox and deliver the message.
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CUSTOM VETERINARY MEDIA: Nov 07, 2014
By dvm360.com staff
Move through the rooms of a virtual veterinary practice and help your team work through a canine emergency or a feline illness. These interactive cases show how having a pet insurance policy in place could influence client decisions and alter the outcome.
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VETERINARY ECONOMICS: Nov 01, 2014
Admitting mistakes is not as detrimental as you’d think. It can actually strengthen trust.
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VETERINARY ECONOMICS: Oct 01, 2014
By dvm360.com staff
Follow these steps to add value to the service you offer clients and demonstrate how well your veterinary practice cares for pets.
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DVM360 MAGAZINE: Oct 01, 2014
Today’s consumer wants something more than our ordinary clinics can give them. What can you do to be extraordinary?
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VETERINARY ECONOMICS: Oct 01, 2014
Don't waste your valuable time feeling insulted by legislation targeting the veterinary industry—do something about it.
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VETERINARY ECONOMICS: Oct 01, 2014
Are you stuck in a strip mall or neighborhood that's seen better days? Try these tips from veterinary architect Dan Chapel, AIA, to freshen up your practice's look.
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VETERINARY ECONOMICS: Oct 01, 2014
Sketching out a plan for your relationship with the pet and the owner helps create a lasting bond.
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FIRSTLINE: Oct 01, 2014
By dvm360.com staff
Veterinary receptionists can use this collection of sample scripts to prepare for difficult client questions about spays and neuters.
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VETERINARY ECONOMICS: Sep 26, 2014
By dvm360.com staff
Give pet owners these instructions to ensure quick, safe healing after a spay or neuter surgery.

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