Client Relations | Veterinary Economics

Client Relations

source-image
FIRSTLINE: May 15, 2017
Low-cost and no-cost Fear Free tips for veterinary practice managers and technicians.
source-image
VETERINARY ECONOMICS: May 15, 2017
CVC educator Dr. Caitlin DeWilde lays out social media and website needs for the beginner, the journeyman and the advanced veterinary practice manager or owner.
source-image
VETERINARY ECONOMICS: May 12, 2017
By dvm360.com staff
In the case of at least two major pet health insurance carriers, the answer is “yup.” Here are details for your veterinary team when you pitch wellness—and when clients ask if they’re covered.
source-image
VETERINARY MEDICINE: May 12, 2017
If your veterinary clients think food puzzles need no introduction, they’ll likely end up with bored, frustrated felines. Share these tips for easing cats into the idea of working for their food.
source-image
FIRSTLINE: May 11, 2017
By dvm360.com staff
Don't just hand your veterinary clients business cards of trainers you’ve never met and know nothing about. Commit to partnering with a trainer to improve your patients’ health.
source-image
DVM360 MAGAZINE: May 10, 2017
What Disney's Who Framed Roger Rabbit can teach us about the veterinary client experience.
source-image
FIRSTLINE: May 09, 2017
By dvm360.com staff
We’ve collected some of the best veterinary dermatology hacks and work-arounds on dvm360.com from the past few years. They touch on dermatology, oncology, parasitology, client education and more. Steal at will.
source-image
DVM360 MAGAZINE: May 05, 2017
By dvm360.com staff
Here's what your colleagues are doing to market to owners of senior pets, plus, some strategies for better client compliance along the way.
source-image
FIRSTLINE: May 03, 2017
By dvm360.com staff
Don’t let your veterinary practice commit these feline faux pa(w)s with old, painful cats.
source-image
FIRSTLINE: May 02, 2017
Use this client handout to let veterinary clients know when and why the use of a muzzle might be a necessity.
source-image
dvm360.com: May 01, 2017
By dvm360.com staff
With this toolkit, we'll show you a striking visual representation of why year-round flea control is so crucial—not to mention, how to get your recommendations and communication efforts in tip-top shape. (With an educational grant provided by Zoetis)
source-image
VETERINARY MEDICINE: Apr 26, 2017
Your response? Try these communication remedies for at-home dermatologic treatments gleaned from Dr. Google. The goal: Help the pet without shaming the client.
source-image
DVM360 MAGAZINE: Apr 23, 2017
What do you do when you find a microchip at your veterinary practice and the pet owner says "no," you can't scan it? Here's how I handle it.
 
VETTED: Apr 22, 2017
They were into rehab before rehab was hot. Hear how this husband-and-wife duo, who split their practice right down the middle between orthopedic surgery and rehab, started up and their excited takes on internet-smart clients and flyball (you’ll know after you listen).
 
VETTED: Apr 21, 2017
By dvm360.com staff
How many times have you heard, "It must be so fun to play with puppies all day!"?