Client Relations | Veterinary Economics

Client Relations

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FIRSTLINE: Aug 01, 2006
Step back—so you can put your best foot forward
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VETERINARY ECONOMICS: Aug 01, 2006
Study data shows that for every 100 job openings, only 96 veterinarians will be ready to fill the spots.
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VETERINARY ECONOMICS: Jul 01, 2006
By dvm360.com staff
After researching your customers, you'll be ready to set a marketing plan that fits your practice's needs
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VETERINARY ECONOMICS: Jul 01, 2006
By dvm360.com staff
Use these tips to manage euthanasia visits more effectively and show clients you care.
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VETERINARY ECONOMICS: Jul 01, 2006
19 tips to cut back on no-shows and get back to business.
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VETERINARY ECONOMICS: Jul 01, 2006
By dvm360.com staff
Is your message about the risks of parasites reaching clients?
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VETERINARY ECONOMICS: Jul 01, 2006
By dvm360.com staff
Remind clients that parasite control keeps pets—and people—healthy. Then use handouts like this one as a follow-up to your exam room message.
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VETERINARY ECONOMICS: Jul 01, 2006
When you, your team, and your clients are reading from the same set of directions, you make it to your end goal—better pet care—with fewer detours.
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VETERINARY ECONOMICS: Jul 01, 2006
You don't have to avoid accounts receivable altogether—just be smart about when to offer credit and who you offer it to.
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VETERINARY ECONOMICS: Jul 01, 2006
These three types of questions help you start the discussion—and keep it going.
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VETERINARY ECONOMICS: Jul 01, 2006
Your scheduling software gives you four more defenses against no-shows.
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FIRSTLINE: Jun 01, 2006
When clients visit for routine checkups or care, send them home with a pet health report card, suggests Martha Harmon, office manager at Riverdale Animal Hospital in Riverdale, Ga.
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FIRSTLINE: Jun 01, 2006
By dvm360.com staff
Read "What's In It for Me?" and then solve the puzzle.
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FIRSTLINE: Jun 01, 2006
Q. Many of our clients don't seem to recognize the signs that their pets are in pain. What can we do?
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VETERINARY ECONOMICS: Jun 01, 2006
By dvm360.com staff
If a picture's worth a thousand words, four pictures are worth, well, a lot.