Client Relations | Veterinary Economics

Client Relations

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DVM360 MAGAZINE: Jun 01, 2004
How do we reconcile that financial limitations are a significant burden to our patients?
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VETERINARY ECONOMICS: May 01, 2004
This doctor's scheduling strategy minimizes problems caused by late and no-show clients
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DVM360 MAGAZINE: May 01, 2004
Last year our purchased feed costs ran over $6 per hundredweight of milk. That number is just killing us. You've got to find a way to get that down, or we're going to be out of business."
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VETERINARY ECONOMICS: Apr 14, 2004
To get pets eating appropriate diets quickly, this doctor offers clients a sampler pack of the therapeutic diets he recommends for cats with kidney disease.
Mar 15, 2004
Client surveys are limited to the extent that they only provide information on past performance.
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DVM360 MAGAZINE: Mar 01, 2004
The examination room can be a horridly stressful place. The stomach butterflies often begin before the veterinarian even walks in the door.
Nov 26, 2003
When a pet's physical exam is completed, the findings are recorded in the pet's record. Now, another person reading the record can see the findings.
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DVM360 MAGAZINE: Aug 01, 2003
Pastures that were dry and thin last year are now lush and green, thanks to a generally wet spring this year.
Jul 01, 2003
Dr. Linda Randall explores how the veterinary team can have a direct influence on whether or not a client will except a recommendation.
Jul 01, 2003
Dr. Marsha L. Heinke offers a lesson in phone etiquette to ensure your staff doesn't shut the door on clients even before they walk in.
Jul 01, 2003
Dr. Thomas E. Catanzaro sifts through the misconceptions about compliance issues in practice.
Jul 01, 2003
Dr. Jim Irwin schools you on how to provide clients with a thorough understanding on recommendations to increase the level of acceptance for care.
Jul 01, 2003
By dvm360.com staff
Risk Factor Questionnaire for Client
Jul 01, 2003
A client comes into the office with a printout of some Internet article claiming that veterinarians are recommending vaccines that are simply unnecessary. What do you tell this client? More importantly, how do you train your staff to handle this?
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DVM360 MAGAZINE: Jun 01, 2003

Asking the right questions critical during physical examination