Client Relations | Veterinary Economics

Client Relations

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FIRSTLINE: Jun 01, 2007
Here are five ethical dilemmas, complete with guidelines for making decisions that keep you on solid moral ground.
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VETERINARY ECONOMICS: Jun 01, 2007
The devil is in the details. So what are your clients noticing about your practice and team members?
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VETERINARY ECONOMICS: Jun 01, 2007
They say a picture is worth a thousand words, but when it comes to diagnostics, sometimes it's worth a thousand dollars.
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VETERINARY ECONOMICS: Jun 01, 2007
Are your conversational skills lagging in the stretch? Use these tips to pull ahead by overcoming problems and winning clients' respect.
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VETERINARY ECONOMICS: Jun 01, 2007
By dvm360.com staff
Whenever team members from Nassau Veterinary Clinic in Nassau, N.Y., set up a booth or table at a community event, they hold a raffle so they can gather potential clients' names and addresses.
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VETERINARY ECONOMICS: Jun 01, 2007
To help our clients nail down potty training, we give them a chart. Here's how it works ...
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VETERINARY ECONOMICS: Jun 01, 2007
By dvm360.com staff
As pets age, their brains can slow down, too. Intervene early to give dogs and cats the best chance of staying sharp—and you'll help keep clients happy.
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VETERINARY ECONOMICS: Jun 01, 2007
By dvm360.com staff
A tool to help your clients with housetraining.
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FIRSTLINE: Jun 01, 2007
By dvm360.com staff
There may be 50 ways to leave your lover, but it only takes one of these missteps to send clients packing.
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VETERINARY ECONOMICS: May 01, 2007
Bring your veterinary knowledge and an animal or two, and you'll be the greatest show on earth.
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FIRSTLINE: May 01, 2007
A white, sparkling smile is in, and that goes for pets, too. So when clients opt for dental care, show them what they paid for, says Beth Wallukait, a receptionist at Bryan Animal Hospital in Des Moines, Iowa.
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VETERINARY ECONOMICS: May 01, 2007
In the thick of media reports and hourly updates, we asked your colleagues how they were handling the pet food recall. Here are their tips from the trenches.
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FIRSTLINE: May 01, 2007
It's easy to feel warm and fuzzy over a furry feline or pooch, but other pets can inspire the same devotion from their owners. This is a lesson that my team learned after an uncommon encounter.
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FIRSTLINE: May 01, 2007
Q. Our team members make different product recommendations for heartworm and flea and tick prevention. How do we get them on the same page?
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FIRSTLINE: May 01, 2007
Your team can help heal the hurt pets feel with a pain management program that supports pet owners.