Client Relations | Veterinary Economics

Client Relations

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VETERINARY MEDICINE: Aug 03, 2018
By dvm360.com staff
Try this simple (and subtle) method of signaling to the veterinarian that it’s time to wrap up an appointment.
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VETTED: Aug 01, 2018
By dvm360.com staff
For pet owners who are habitually tardy with refills, a pill organizer could be just the thing to remind them.
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DVM360 MAGAZINE: Aug 01, 2018
Pets are family, and whether you’re walking a veterinary client through their first euthanasia or their fifth, these are the most important things to keep in mind.
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FIRSTLINE: Jul 31, 2018
You're often the gateway to the clinic, so keep clients focused on DVMs' expertise from the get-go when discussing parasite control.
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VETERINARY ECONOMICS: Jul 31, 2018
Concrete results speak to the power of positive training in the veterinary hospital.
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FIRSTLINE: Jul 27, 2018
Within one year, compliance for heartworm and flea and tick preventives at our veterinary practice went from 39 to 62 percent.
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dvm360.com: Jul 26, 2018
By dvm360.com staff
When veterinary clients and internet trolls gang up on private practitioners, the effects can hurt business, harm reputations and damage psyches of those on the receiving end of cyberbullying. In this series, experts share tools and plans to help avoid internet rampages, deal with them when they crop up, and help make veterinarians and veterinary team members more resilient when people go on the verbal attack.
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VETTED: Jul 24, 2018
With exam room conversations about pet obesity, you’re playing the long game. It might take a few chats to get a veterinary client on board that there’s a problem and then more talking to agree to a plan. Don’t get frustrated. Try this.
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VETTED: Jul 20, 2018
Want to educate pet owners and protect patients? The veterinarians at Pet Poison Helpline have compiled a list of the top 10 most common poisoning cases in dogs and cats. Time to print and share this client handout ...
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Pet Poison Helpline: Jul 20, 2018
These trees are no good for large animals. Offer clients this handout and tell them to call you if they suspect ingestion of branches, bark or leaves.
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DVM360 MAGAZINE: Jul 19, 2018
Want to build your veterinary practice? Dr. Robert Miller says just talk to your clients.
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FIRSTLINE: Jul 19, 2018
It’s a phrase I often find myself repeating when clients and pets both snap their fangs at the veterinary professionals that serve them. Here are other healthy ways of coping.
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VETTED: Jul 19, 2018
For every FAS (fear, anxiety stress) problem, there could be a solution in your exam room, in this handout and the book, or in a veterinary behaviorist's practice. Let's do this.
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FIRSTLINE: Jul 19, 2018
The good news for new puppy owners, most pups will eat almost anything. The bad news, most pups will eat almost anything. Pass out this guide to optimal nutrition from the start.
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FIRSTLINE: Jul 17, 2018
Veterinary team—there's more to it than "open door, walk through." Learn the benefits of the nonverbal messages you could be sending.