Client Relations | Veterinary Economics

Client Relations

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FIRSTLINE: Jun 24, 2016
Facebook, Twitter, Instagram, Pinterest—it doesn't matter which social media platforms your veterinary practice has its hooks in. Want to succeed? You can't just talk AT people...you gotta talk TO people!
 
VETTED: Jun 22, 2016
By dvm360.com staff
Find tech-savvy tools to reach pet owners in the digital age.
 
VETTED: Jun 22, 2016
If you're in private practice and beholden to pet owners for your success in veterinary medicine, can you afford to skip the very basics of the exam room experience? (Hint: "No" is the answer you're looking for.) Here they are ...
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FIRSTLINE: Jun 21, 2016
When our veterinary hospital has an opening, job applicants flood in. They can’t seem to resist our website and our social media pages that show off (honestly) our support of local community, care for patients and teamwork.
 
VETTED: Jun 17, 2016
By dvm360.com staff
dvm360 expert Brian Conrad, CVPM, gets black and white about the benefits of therapeutic diets, how to sell them to clients and how to convince veterinary hospital management that it's a totally brilliant idea.
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FIRSTLINE: Jun 16, 2016
By dvm360.com staff
No, we don't mean over-the-top heart eyes and fawning comments. Instead, check out the data that tells you where your veterinary peers are on the social media scale.
 
VETTED: Jun 14, 2016
By dvm360.com staff
We've long admired Dr. Radosta's no-nonsense take on pets' behavior problems. What we didn't expect was to be so utterly captivated by her outlook on parenting, veterinary life and animal welfare. This interview is a thing of beauty. Do yourself a favor and listen.
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DVM360 MAGAZINE: Jun 14, 2016
With Dr. Codger on vacation, Dr. Greenskin must face a client who belittles her abilities and refuses treatment for a puppy in need.
 
VETTED: Jun 13, 2016
Don’t judge pet owners who get their advice from TV trainers—guide them toward a better outcome with these thoughtful tips from a behavior expert and a certified professional dog trainer.
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VETERINARY ECONOMICS: Jun 13, 2016
By dvm360.com staff
Dave Nicol, BVMS, once a practice owner in Australia and now chief veterinary officer of practice chain Love That Pet, gets real.
 
VETTED: Jun 09, 2016
You can still be bullish on bulldogs without ignoring a few medical issues these beloved dogs sometimes experience.
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VETERINARY ECONOMICS: Jun 08, 2016
The veterinarian performing euthanasia is the author of a pet’s last chapter. Make sure it’s full of gentleness and love.
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VETERINARY ECONOMICS: Jun 08, 2016
Here are five simple reasons I see better outcomes and happier clients when everyone in my veterinary hospital offers estimates and treatment plans every time.
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FIRSTLINE: Jun 08, 2016
By dvm360.com staff
We don’t claim to be psychic, but we know what your clients are going to ask you (well, sorta). Read our tips to be better prepared for future questions—no palm reading required.
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VETERINARY ECONOMICS: Jun 07, 2016
By dvm360.com staff
It's sooo easy. And you're not doing it. Stop hiding from it and use these super-simple steps to make forward booking work for your veterinary practice.