Client Relations | Veterinary Economics

Client Relations

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VETERINARY ECONOMICS: Oct 20, 2017
Instead of outright refusing prescription requests, your veterinary team can make themselves approachable to clients in search of the perfect solution for their pets.
 
VETTED: Oct 20, 2017
Pets can benefit from training, boarding and day care owned by a veterinarian—the DVM is the expert, after all, not pet service and pet retail staff somewhere else. Just figure out if this chance for pet enrichment for your clients is the right fit for your veterinary hospital's philosophy, staff and location.
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VETERINARY MEDICINE: Oct 20, 2017
For starters, it can make you a veterinary detective/fortune teller/superhero who practices better medicine while making more money.
Oct 18, 2017
By dvm360.com staff
What are veterinary clients thinking? Speakers may tell you, but Brian Conrad, CVPM has a new approach: letting a panel of pet owners give feedback in real time.
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DVM360 MAGAZINE: Oct 18, 2017
From a big city to a small town, from an isolated island to a mall, my big trip to see astronomy at work also reminded me how things have changed for American consumers and maybe veterinary hospitals.
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VETTED: Oct 17, 2017
This soft, duck-billed muzzle might turn an angry dog outburst into a funny angry-Donald Duck-like experience. Veterinary professionals, decide for yourself.
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VETERINARY ECONOMICS: Oct 16, 2017
By dvm360.com staff
Do you feel stuck when it comes to educating clients about this common veterinary issue? Here are a couple of ways to get conversation flowing.
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VETERINARY ECONOMICS: Oct 16, 2017
Ain't nobody got time for pet enrichment when you're just trying to talk clients into crucial medical work. But our latest veterinary survey shows pet enrichment IS on your mind, so maybe it should also be in your exam room recommendations, your online pharmacy and in the reception area.
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FIRSTLINE: Oct 13, 2017
Technicians—doctors need your help in detecting osteoarthritis in your veterinary patients. Here’s how to become an OA advocate in your clinic.
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VETERINARY MEDICINE: Oct 12, 2017
Cats have needs beyond food and shelter. And the better you and your veterinary clients understand these needs, the closer the kitties in your clinic will come to reaching their full potential.
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VETTED: Oct 10, 2017
Give your veterinary clients these (fun)gal facts about ringworm and educate them on how you can partner together to eliminate this itchy infection.
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VETTED: Oct 10, 2017
Are you caught up on the latest veterinary developments for managing ringworm? (Hint: There’s a new diagnostic test and new drug at your dermatophytosis-demolishing disposal.)
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FIRSTLINE: Oct 10, 2017
Promote a happy, healthy foster experience with this veterinary advice for foster families and shelters.
 
VETTED: Oct 10, 2017
Spring a high cost on a client they weren't expecting, you get grief. So, when you see an important but nonurgent procedure in the veterinary exam room that needs to be done SOON but not NOW, give them a heads-up.