Client Relations | Veterinary Economics

Client Relations

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FIRSTLINE: Jun 28, 2017
How can you talk to pet owners about euthanasia when their immediate reaction is to flinch away from the very word? Here are some tips to help your veterinary team smooth the transition for clients.
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DVM360 MAGAZINE: Jun 27, 2017
By dvm360.com staff
Age-appropriate ways of talking about veterinary euthanasia and honoring the life of a dear departing pet.
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DVM360 MAGAZINE: Jun 27, 2017
Hospice veterinarian Dr. Jessica Vogelsang became acutely aware of her communication shortcomings when she had to explain euthanasia to her own children—an experience that completely transformed how she now counsels parents in the same situation.
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dvm360.com: Jun 27, 2017
By dvm360.com staff
Caring for pets in their final moments is a frequent reality for veterinary professionals. Here are 30 of the most raw, poignant, honest and sometimes rueful confessions to highlight this special responsibility you have to your patients.
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VETERINARY ECONOMICS: Jun 27, 2017
By dvm360.com staff
Use these tips to help your entire veterinary team—and other clients—recognize when a euthanasia is happening in your practice.
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DVM360 MAGAZINE: Jun 23, 2017
I wear that title as a badge of honor. My value as a veterinarian lies in the art and skill of death at the heart of my mobile hospice practice.
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VETERINARY ECONOMICS: Jun 21, 2017
By dvm360.com staff
Here's a simple formula to see if your website and social media platforms are doing their jobs.
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VETERINARY ECONOMICS: Jun 21, 2017
By dvm360.com staff
A wildly innovative session at all three CVC shows this year puts pet owners in a room and on camera with a classroom of attendees next door listening to their exam room and practice experiences. Here are four things moderator Brian Conrad, CVPM, learned at the first one in Virginia Beach.
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VETERINARY ECONOMICS: Jun 20, 2017
Well, with a little help from your most enthusiastically smartphone-loving team member, yes. CVC educator Mark Opperman, CVPM, says this app will blow clients' minds.
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VETERINARY ECONOMICS: Jun 16, 2017
By dvm360.com staff
Don’t stress! Here’s a handy how-to handout for veterinary clients wanting to make at-home nail trimming a breeze, plus tips for what to do and say for anxious in-clinic nail trims.
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VETERINARY MEDICINE: Jun 08, 2017
Veterinarians feel the strain of clients’ financial limitations, but how do pet owners prepare when they’re not being informed?
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VETERINARY ECONOMICS: Jun 08, 2017
By dvm360.com staff
We asked, they answered: Here’s the best advice practice software experts want the dvm360 audience to know.
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VETERINARY ECONOMICS: Jun 07, 2017
Your veterinary hospital name, your staff and your reputation may already be kicking around on the smartphone-friendly social channel.
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VETERINARY MEDICINE: Jun 06, 2017
Help your veterinary clients understand the difference between safe, healthy play and aggressive, traumatic interactions.
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dvm360.com: Jun 01, 2017
By dvm360.com staff
A patient presents with otitis and you know there's trouble ahead. But this time, instead of the usual, you've got a whole set of tools for better treatment, better communication and better client compliance. Lend us an ear. (With an educational grant provided by Bayer)