Client Relations

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VETERINARY MEDICINE: Sep 09, 2014
Dr. Elizabeth Colleran, DAVBP (feline practice), offers two ways to bring in those feline patients you haven’t seen in ages—or may have never seen.
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VETERINARY ECONOMICS: Sep 01, 2014
Elicit specific info the right way—especially about preventive care compliance—and you'll get more details and opportunities to educate.
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VETERINARY ECONOMICS: Sep 01, 2014
By dvm360.com staff
You might be surprised at new data—courtesy of the Veterinary Hospital Managers Association—that shows how often practices proactively schedule appointments for clients before they leave.
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VETERINARY ECONOMICS: Sep 01, 2014
Use these Facebook posts and tweets to educate clients before they adopt a new pet.
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VETERINARY ECONOMICS: Sep 01, 2014
How to get more cats to your veterinary practice with treats and cat naps—in the right spots.
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DVM360 MAGAZINE: Sep 01, 2014
The 'Mikes' of the veterinary world don't leave in a cloud of drama but quietly, thinking no one will miss them.
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VETERINARY ECONOMICS: Sep 01, 2014
You may not possess x-ray vision or super strength, but you can cultivate your powers of client communication to ensure the best care for pets.
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VETERINARY ECONOMICS: Sep 01, 2014
By dvm360.com staff
Veterinary hospitals saw success in client education with more robust risk assessment.
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DVM360 MAGAZINE: Aug 27, 2014
Overreliance on advanced diagnostics can harm client trust, says Dr. Jeff Werber at CVC.
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VETERINARY ECONOMICS: Aug 22, 2014
By dvm360.com staff
First tip: Don't interrupt, says Dr. Elizabeth Colleran at CVC Kansas City.
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VETERINARY ECONOMICS: Aug 20, 2014
Use your prices to show clients you value your veterinary staff's time and knowledge.
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DVM360 MAGAZINE: Aug 19, 2014
By dvm360.com staff
VPI plans offer three varying levels of coverage that reimburses pet owners without practice enrollment.
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DVM360 MAGAZINE: Aug 15, 2014
By dvm360.com staff
VPI shares stories of how policy holders named pets.
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DVM360 MAGAZINE: Aug 15, 2014
By dvm360.com staff
Veterinary pet insurance provider shares stories of how policy holders named pets.
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DVM360 MAGAZINE: Aug 04, 2014
By dvm360.com staff
Your complete resource to what some call a revolution that will forever change veterinary medicine.