Client Relations | Veterinary Economics

Client Relations

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dvm360.com: Apr 24, 2015
By dvm360.com staff
Dr. Andy Roark recommends leveraging confrontation to benefit clinic and client.
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VETERINARY ECONOMICS: Apr 23, 2015
By dvm360.com staff
Your hospital won’t turn into the sitcom’s Central Perk coffeehouse, but you will hold onto existing clients by creating real, authentic relationships.
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VETERINARY ECONOMICS: Apr 22, 2015
Demand more from the profession and defend our value.
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VETERINARY ECONOMICS: Apr 17, 2015
Train staff to remove veterinarians from the cost-delivery role.
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VETERINARY ECONOMICS: Apr 06, 2015
Run-of-the-mill practices do OK, but yours could be amazing with a little more attention to client service.
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VETERINARY ECONOMICS: Apr 01, 2015
By dvm360.com staff
The monthly data center column covers market data, industry trends and more. Access it all by heading to dvm360.com/datacenter.
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DVM360 MAGAZINE: Apr 01, 2015
Two surveys of national veterinary fees and charges may contradict each other. Here’s what you should really focus on.
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DVM360 MAGAZINE: Apr 01, 2015
Patty Khuly, a Miami-based small animal veterinarian, column writer and blogger, shares how she became a veterinary writer.
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VETERINARY ECONOMICS: Mar 30, 2015
Try these tips to avoid client care mistakes.
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VETERINARY ECONOMICS: Mar 30, 2015
By dvm360.com staff
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dvm360.com: Mar 27, 2015
By dvm360.com staff
"The fear and anxiety that many pets experience during veterinary visits are health hazards," says dvm360 Medical Director Dr. Theresa Entriken. dvm360 is your source for Fear-Free resources that will benefit your patients, your clients, and your staff.
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VETERINARY ECONOMICS: Mar 20, 2015
By dvm360.com staff
Money is the elephant in the (exam) room. Here's how to avoid awkward situations related to pets' healthcare costs.
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FIRSTLINE: Mar 11, 2015
Use these tips to cope with cranky clients and find better ways to communicate for better pet health.
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FIRSTLINE: Mar 10, 2015
Sometimes veterinary client conversations take a horrifying turn. Here’s help to take control of these discussions.
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FIRSTLINE: Mar 09, 2015
Use this quick guide to answer common pet owner questions about their pets' pain management.