Client Relations | Veterinary Economics

Client Relations

source-image
DVM360 MAGAZINE: Sep 30, 2016
Hints to help you track what’s changed—and what hasn’t.
source-image
VETTED: Sep 30, 2016
In which we shamelessly self-promote our books by pointing out how we've thought through your biggest problems and solved them ALL (mostly). (Note: We're giving away free content from the books here. Really. Like scheduling tools, employee incentive programs and more.)
source-image
FIRSTLINE: Sep 29, 2016
Don't deny the gift of a lifetime of care in your veterinary practice by making these common mistakes.
source-image
FIRSTLINE: Sep 29, 2016
Veterinary practices are turning to dentistry as a way to replace lost spay and neuter revenue and encourage regular visits. Here’s how to get started.
source-image
VETERINARY MEDICINE: Sep 29, 2016
Use this handout to show clients this should not be the first training method of choice.
source-image
VETERINARY ECONOMICS: Sep 28, 2016
This CVC educator has a lesson for all you other hard-working practice managers: Use tech, don't get abused by tech.
source-image
VETERINARY ECONOMICS: Sep 27, 2016
By dvm360.com staff
Use these informational social media posts to educate veterinary clients on otitis externa and other ear-related diseases.
source-image
FIRSTLINE: Sep 27, 2016
By dvm360.com staff
A CVC attendee gave us a trio of veterinary dental client-compliance tips for you to chew on.
source-image
FIRSTLINE: Sep 26, 2016
To save a kitten, a veterinary technician like me can't help but share good advice to see the veterinarian, whether it's in the feed store, the grocery store or anywhere. But sometimes trying to help just gets you a slap in the face (not literally).
source-image
VETERINARY ECONOMICS: Sep 23, 2016
CVC educator Bash Halow, LVT, CVPM, is afire with excitement about the power of the "push notification" to connect to veterinary hospital clients.
source-image
VETERINARY ECONOMICS: Sep 23, 2016
By dvm360.com staff
Bone is pretty amazing tissue—constraining and directing the forces of muscle, and adapting under heavy loads. So, can you apply that metaphor to your client communication? Veterinary surgeon Dr. David Dycus explains how poor communication led to one super smelly cat, and offers tips getting clients to follow your fracture management recommendations.
source-image
FIRSTLINE: Sep 21, 2016
By dvm360.com staff
Clients rubbing their chins over feline chin acne? Give them a guide to causes, signs, diagnosis and treatment.
source-image
dvm360.com: Sep 21, 2016
By dvm360.com staff
This five-week program will give you one concrete step to take each week that will get you on a path to more client visits. It's free. It's easy.
source-image
DVM360 MAGAZINE: Sep 20, 2016
By dvm360.com staff
Results from a Human Animal Bond Research Initiative and American Animal Hospital Association survey reveal a link between owner knowledge of human-animal bond benefits and veterinary care.
 
VETTED: Sep 19, 2016
... but here are client communication and philosophical tips from CVC educator Sue Ettinger, DVM, DACVIM (oncology), for those moments in a veterinary hospital when a pet's age and difficult diagnoses and prognoses come together.