Client Relations | Veterinary Economics

Client Relations

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VETERINARY ECONOMICS: Feb 05, 2016
Selling doesn't have to be feel bad
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VETERINARY ECONOMICS: Feb 04, 2016
By dvm360.com staff
In this scenario, Ted and Bill are two very confused individuals with a cat that needs urgent dental care. How well does our doc communicate the problem? Find out now.
 
VETTED: Feb 03, 2016
Your pet-owning clients today are different, yes, but in many ways they might be the same as they've ever been. Delve into two important ways (with dental and oncology examples) that veterinary clients fear the wrong action far more than no action—and what you can do about it.
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DVM360 MAGAZINE: Feb 02, 2016
Pets don't walk themselves into your veterinary hospital (much as you wish they would). Check to make sure you're doing these seven things to make your practice a success with clients.
 
VETTED: Feb 02, 2016
Good news: Today's pet owners are more aware of their pets' care options. Bad news: The same recommendation doesn't work the same way for every client. Lets work through a pain example in the veterinary clinic.
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VETERINARY ECONOMICS: Feb 02, 2016
By dvm360.com staff
Appeal to veterinary clients' hearts and wallets with this client handout.
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VETERINARY ECONOMICS: Feb 01, 2016
Stop yapping about Yelp and bark up a better tree that protects your veterinary practice’s reputation.
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FIRSTLINE: Feb 01, 2016
Confess: Are you frustrated by the high-demand, Google-happy discount divas and snapchat skeptics who ask everyone before they consult the veterinarian? Here's help.
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VETERINARY ECONOMICS: Jan 27, 2016
By dvm360.com staff
If your veterinary practice's website isn't mobile-friendly, you may be losing clients.
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FIRSTLINE: Jan 27, 2016
Naturally clients have questions about the essential products they use for their own healthcare. Use this script to talk about natural products.
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VETERINARY ECONOMICS: Jan 26, 2016
By dvm360.com staff
Take a proactive position for the benefit of pets and practice
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FIRSTLINE: Jan 22, 2016
Use this interactive flow chart to help your veterinary clients keep Dr. Google in check.
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DVM360 MAGAZINE: Jan 21, 2016
By dvm360.com staff
Lower-income households reported access to free or low-cost pet services could prevent relinquishment.
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FIRSTLINE: Jan 21, 2016
Enjoy this tongue-in-cheek "tip" on how to handle cat owners, because while the eye roll may not be the most effective client education tool out there, it may be the most satisfying.
Jan 14, 2016
The AAHA State of the Industry Report says while many clients who search the Internet for pet health answers will bring it to the exam room, a small percentage will act independently in ways that impact pet health.