Client Relations | Veterinary Economics

Client Relations

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FIRSTLINE: Feb 21, 2017
Your clients may be fonder of Goldie's golden locks than you imagine. So before you shave that gorgeous mane for an ultrasound exam, make sure you educate veterinary clients about their pet's new haircut.
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FIRSTLINE: Feb 16, 2017
If talking wellness plans makes you yawn or cringe, just imagine how your clients feel! Freshen your approach—and your marketing—to help more patients receive high-quality veterinary care.
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VETERINARY MEDICINE: Feb 15, 2017
By dvm360.com staff
Be your veterinary patient’s cheerleader to help your clients stay the course of treatment.
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FIRSTLINE: Feb 14, 2017
Who has time to send smartphone texts, send and receive medical records, manage online appointments and send patient updates and cute pics to information-hungry pet owners? Here's why I think everyone needs this new client-facing team member in their veterinary practice.
 
VETTED: Feb 09, 2017
New KPI trackers. Funny client education materials. Better ways to manage medical records. All this and more in our business-focused roundup of stuff we heard about in meetings, saw on a show floor or caught word of so far this year!
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FIRSTLINE: Feb 09, 2017
By dvm360.com staff
Educate your clients on the task of checking their pets for ticks from home, and make sure they know exactly what to do if they find one.
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VETERINARY MEDICINE: Feb 08, 2017
By dvm360.com staff
Teach clients more about this deadly vector using an informational handout.
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FIRSTLINE: Feb 07, 2017
By dvm360.com staff
If your veterinary clients treat monthly preventives as a guarantee, give them a reason (or four) to test their pets.
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FIRSTLINE: Feb 06, 2017
Sew up parasite prevention gaps with these tailored tips to target a range of veterinary clients.
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VETERINARY ECONOMICS: Feb 06, 2017
Injecting a dose of reality for veterinary clients with diabetic cats isn't painful—it's positively inspiring!
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VETTED: Feb 03, 2017
By dvm360.com staff
"Safety" isn't just a football score. Game-day distractions can be dangerous for pets. Here's how to keep them safe.
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VETERINARY ECONOMICS: Feb 03, 2017
Kidding! But we know clients tend to religiously follow their breeder's recommendations. Let's realize whether or not they are following the breeder blindly through good communication—not arguing.
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VETTED: Feb 01, 2017
By dvm360.com staff
Toxic veterinary teams are a problem, and the data shows it’s not just about bruised egos from the gossip and rudeness. It hurts patients too. And the damage caused by one pet's bad experience may never be reversed.
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DVM360 MAGAZINE: Feb 01, 2017
By dvm360.com staff
Using prevalence maps from the Companion Animal Parasite Council, you can drive home the importance of year-round prevention to your clients.
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DVM360 MAGAZINE: Feb 01, 2017
Here’s what veterinarians think about “difficult” pet owners: how it feels when clients lash out—and who’s willing to show them the door.