In this series of brief videos, a receptionist, practice manager, and veterinarian describe their roles in educating clients about pet insurance at Valley Cottage Animal Hospital in Valley Cottage, N.Y. They describe why they believe in insurance and explain how their team cohesively presents the case for insurance to pet owners, while answering their most common questions.
Assisting clients so that they fill out and submit pet insurance claim forms correctly the first time will save time in the long run and will increase clients’ satisfaction with their insurance—plus it’s simple! Follow these steps.
Move through the rooms of a virtual veterinary practice and help your team work through a canine emergency or a feline illness. These interactive cases show how having a pet insurance policy in place could influence client decisions and alter the outcome.