Ninety-six percent of team members say they tailor their client education message based on the pet or client. Here's a breakdown of the criteria they use to customize their education message to pet owners.
The most important communication regarding feline diabetes occurs in those five minutes after the diagnosis. Many clients express shock and distress after hearing the diagnosis, and it is imperative that you allay their fears by explaining that the disorder is treatable and emphasizing that successful management requires a high level of care and strong commitment from the caregiver.
Los Angeles — A television station investigative reporter used a hidden-camera approach to raise questions about the legitimacy of diagnoses and fees at several veterinary practices in the Los Angeles area.
He's watching you. You can't concentrate, you're afraid to be alone with him, and the comments won't stop. Sexual harassment can be relentless, consuming your work and your life. It happened to these women—and it could happen to you. Here's what every woman (and man) should know about sexual harassment.