Client Communication | Veterinary Economics

Client Communication

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VETTED: Apr 15, 2017
By dvm360.com staff
"Corporate medicine" means different things to different people, and those differences of opinion are creating fragments in the profession. We're busting out the big question: Can we come together, or is it up to everyone to go their own way?
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DVM360 MAGAZINE: Apr 13, 2017
A customizable letter brought an average of 128 lapsed clients per veterinary practice within a period of six months, generating roughly $20,000 in revenue per hospital. Could the free tool work for your veterinary hospital too?
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FIRSTLINE: Apr 11, 2017
Pets with dermatologic issues can easily overwhelm their owners with the treatments they require. But veterinary technicians have the power to lighten and enlighten their loads.
 
VETTED: Apr 07, 2017
By dvm360.com staff
Here’s a look at who’s handling the majority of client communication on behavior issues, as well as tips from an all-star veterinary practice.
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VETERINARY ECONOMICS: Apr 07, 2017
Be yourself. Make pet owners forget those highly visible, "bad apple" vets and the shade they bring to the profession.
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VETERINARY ECONOMICS: Apr 07, 2017
By dvm360.com staff
There are good ways to assist with costs after the window for pet insurance has passed.
Apr 06, 2017
By dvm360.com staff
Your clients are confused and anxious and they want answers. Use this free team training to take the trauma out of the talk.
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VETERINARY ECONOMICS: Apr 05, 2017
A trip to Walmart on a Saturday afternoon—what could possibly go wrong in a place where all my veterinary clients go?
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dvm360.com: Apr 03, 2017
By dvm360.com staff
Getting (and keeping) clients compliant with your practice's tick control recommendations will always be an uphill battle ... which is why we're here to give you a hand. (With an educational grant provided by Zoetis)
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VETERINARY ECONOMICS: Mar 28, 2017
Percolation—save it for your coffee, not for tooth fractures.
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FIRSTLINE: Mar 23, 2017
By dvm360.com staff
We’ve combed (see what we did there?) through our archive to bring you the best reader-submitted tips to combat fleas.
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FIRSTLINE: Mar 15, 2017
By dvm360.com staff
Make sure clients are aware of the signs of heart disease with this in-depth infographic.
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FIRSTLINE: Mar 14, 2017
When transitioning a pet to a new diet, think like the tortoise, not the hare.
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FIRSTLINE: Mar 14, 2017
By dvm360.com staff
Let's be real here: giving clients the ''tick talk'' gets repetitive. Here are a few suggestions to overcome common objections.
 
VETTED: Mar 13, 2017
By dvm360.com staff
When the stars align, you have that perfect exam. Other times ... not so much. Um, hey, is your arm bleeding?