Client Communication | Veterinary Economics

Client Communication

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VETERINARY ECONOMICS: Oct 25, 2016
CVC educator and compassion fatigue expert Kimberly Pope-Robinson tells us that veterinarians and team members can experience the same traumas as human doctors and nurses.
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VETERINARY ECONOMICS: Oct 19, 2016
Keeping the connection is a worldwide challenge.
 
VETTED: Oct 19, 2016
An honest assessment of veterinarians' hang-ups with technology and a path to move forward.
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VETTED: Oct 18, 2016
The living ones are easy. It's the strange or emotional stories of pets who pass that can haunt veterinary practitioners and lead to strange and thought-provoking encounters with clients.
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VETERINARY ECONOMICS: Oct 14, 2016
By dvm360.com staff
Veterinary cancer specialist Dr. Sue Ettinger has learned the hard way that client communication isn't one-size-fits-all.
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VETTED: Oct 13, 2016
By dvm360.com staff
How are your peers using social media? You might be surprised at recent survey data.
 
VETTED: Oct 11, 2016
By dvm360.com staff
We did, and then we drew this cartoon.
 
VETTED: Oct 11, 2016
By dvm360.com staff
Advice from the creator of the Vet Confessionals Project.
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VETERINARY ECONOMICS: Oct 10, 2016
Is taking a look behind the scenes of veterinary practice a useful teaching tool ... or management bullying?
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FIRSTLINE: Oct 04, 2016
By dvm360.com staff
Shoddy leashes, old plastic bowls and crazy-dull nail trimmers—do the pet owners you serve know how harmful this junk can be? Use this tool to show them what to keep and what to toss.
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VETERINARY ECONOMICS: Oct 03, 2016
By dvm360.com staff
Your veterinary clients likely won't volunteer that they're seeing signs of this disease in their senior pets, so make sure you're asking and educating with this social media campaign.
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VETTED: Sep 30, 2016
In which we shamelessly self-promote our books by pointing out how we've thought through your biggest problems and solved them ALL (mostly). (Note: We're giving away free content from the books here. Really. Like scheduling tools, employee incentive programs and more.)
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FIRSTLINE: Sep 29, 2016
Don't deny the gift of a lifetime of care in your veterinary practice by making these common mistakes.
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FIRSTLINE: Sep 29, 2016
Veterinary practices are turning to dentistry as a way to replace lost spay and neuter revenue and encourage regular visits. Here’s how to get started.
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VETERINARY MEDICINE: Sep 29, 2016
Use this handout to show clients this should not be the first training method of choice.