Most veterinary clients don’t appreciate surprises when it comes to their pets’ dental procedures—especially when the revelation is permanent and costs extra. Here are some steps you can take to avoid them in your practice.
Ever had folks enlist small armies of online commenters and reviewers to spam your social media channels? Yeah. You’re not alone. Two veterinary hospital managers share stories of freak-outs they faced.
A survey of veterinary teams and their clients yielded some buggy data. Namely, there was a difference between what veterinary teams thought pet owners learned and valued, and what pet owners thought and valued. Is this you?
If your veterinary hospital is like most, it’s not full of mercenary pirates looking to swindle pet owners. You care about pets, and it costs money to run your hospital. My pitch? Take the veterinarians out of these money chats and empower the nonmedical team to step up.