Client Communication | Veterinary Economics

Client Communication

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FIRSTLINE: Apr 05, 2018
By dvm360.com staff
Spend five minutes at your next team meeting to arm veterinary receptionists to answer client questions on common medical problems.
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DVM360 MAGAZINE: Apr 04, 2018
I visited a wonderful human medicine practice that inspires me, and I came across the poster that inspires them. Their personable skills are easier to come by than you think.
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FIRSTLINE: Apr 02, 2018
Your clients have researched vaccines from every website their search engine could churn up. Some are factual, others … not so much. Hand them this handout to steer them toward your veterinary knowledge instead.
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VETERINARY ECONOMICS: Mar 30, 2018
Dr. Sarah Wooten's raw thoughts on how her four years of school could have better prepared her for the real world.
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DVM360 MAGAZINE: Mar 30, 2018
By nature of the alphabet, we must get through all of the noes in veterinary dentistry before we can reach the yeses—but that doesn’t mean you won’t feel positively inspired to better your dental practices after reading.
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FIRSTLINE: Mar 26, 2018
Scratch back at nail trim anxiety with these tips to reduce your veterinary patient’s fears.
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FIRSTLINE: Mar 19, 2018
It's not too late to help senior pets that suffer from fear, anxiety and stress. Use these tips in the clinic and at home to help patients keep their cool.
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FIRSTLINE: Mar 19, 2018
These Fear Free cat carrier tips complement the low-stress measures you’re taking in your veterinary clinic.
 
VETTED: Mar 14, 2018
A dvm360 pie chart.
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FIRSTLINE: Mar 13, 2018
Your veterinary client thinks that heartworms are nothing more than a made up scam for money. Here's how I like to steer them straight.
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DVM360 MAGAZINE: Mar 12, 2018
New technology allows for connection with clients like never before, but what happens when a veterinary client vents her frustration online?
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FIRSTLINE: Mar 09, 2018
You know that wellness plans are a great way to keep Barnaby healthy, but your veterinary clients may need some convincing (which is OK!). With preparation and practice, you can explain the value of this preventive care program.
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VETERINARY ECONOMICS: Mar 08, 2018
Veterinary clients reveal that when it comes to shots versus pills, convenience can absolutely outweigh cost.
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dvm360.com: Mar 07, 2018
By dvm360.com staff
Is it just us or does it feel like fleas are just everywhere? When veterinary clients don't see the need for year-round prevention, you and your team have your work cut out for you. Here's help. (With an educational grant provided by Zoetis)
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DVM360 MAGAZINE: Mar 06, 2018
At Fetch dvm360 in San Diego, we wanted to know the real reasons veterinary clients choose one route of administration over the other.