Client Communication | Veterinary Economics

Client Communication

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VETERINARY MEDICINE: Jul 25, 2017
By dvm360.com staff
Because, c’mon, as veterinary professionals we know cats aren’t just going to outright say those three little words. Here's a handout depicting the telltale signs that a feline friend is giving his human heart-eyes.
 
VETTED: Jul 25, 2017
We go deep with Dr. Roark on such topics as social media as a "relationship accelerator," that scary E-word (entrepreneurship) and new graduates coming into their own as business people.
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VETTED: Jul 24, 2017
By dvm360.com staff
From client handouts to prevention toolkits, we have all the resources you and your veterinary clients need to battle this year's uptick in parasite prevalence.
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FIRSTLINE: Jul 24, 2017
Your extended contact with pet owners means extra opportunities for spreading awareness about pain, says Dr. Michael Petty.
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VETERINARY ECONOMICS: Jul 20, 2017
Behaviorist Dr. John Ciribassi says the backyard is no babysitter. Help your veterinary clients see that their dogs need emotional enrichment, not just space to run.
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FIRSTLINE: Jul 12, 2017
By dvm360.com staff
You need to give an elevator speech to clients about your Fear Free certification. Let us do the talking for you.
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FIRSTLINE: Jul 12, 2017
How you can play a vital role in helping owners make the right choice and ensure a lifelong bond.
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DVM360 MAGAZINE: Jul 10, 2017
Pet owners need hospice and euthanasia help in your patients’ rough moments. Brush up on your client communication and manage these exam room and home encounters right.
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FIRSTLINE: Jul 06, 2017
For us, veterinary medicine is a form of friendship, and caring for hospice and palliative-care patients is a team activity that asks for attention, care and skill from every single team member in our hospitals.
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DVM360 MAGAZINE: Jul 05, 2017
By dvm360.com staff
From the first signs of pain to helping children and surviving pets who have lost their best friend, here are veterinary client handouts to help explain many important questions throughout.
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VETERINARY ECONOMICS: Jul 05, 2017
When clients have questions about their pets' derm condition, help them out with this printable handout.
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FIRSTLINE: Jun 28, 2017
How can you talk to pet owners about euthanasia when their immediate reaction is to flinch away from the very word? Here are some tips to help your veterinary team smooth the transition for clients.
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DVM360 MAGAZINE: Jun 27, 2017
Age-appropriate ways of talking about veterinary euthanasia and honoring the life of a dear departing pet.
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DVM360 MAGAZINE: Jun 27, 2017
Hospice veterinarian Dr. Jessica Vogelsang became acutely aware of her communication shortcomings when she had to explain euthanasia to her own children—an experience that completely transformed how she now counsels parents in the same situation.
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dvm360.com: Jun 27, 2017
By dvm360.com staff
Caring for pets in their final moments is a frequent reality for veterinary professionals. Here are 30 of the most raw, poignant, honest and sometimes rueful confessions to highlight this special responsibility you have to your patients.