Client Communication | Veterinary Economics

Client Communication

 
VETTED: Apr 12, 2018
By dvm360.com staff
Try elements from these past dvm360 Hospital Design Competition winners for a soothing space for veterinary clients.
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VETERINARY ECONOMICS: Apr 11, 2018
By dvm360.com staff
Mark Zuckerberg and friends are changing data collection practices on the social media giant. Find out what that means for your veterinary hospital online presence and marketing.
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FIRSTLINE: Apr 11, 2018
Your veterinary client opted for “dental treatment” at the groomers. Say what?
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FIRSTLINE: Apr 10, 2018
Check out the most common nutrition questions pet owners ask at big box stores.
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FIRSTLINE: Apr 05, 2018
By dvm360.com staff
Spend five minutes at your next team meeting to arm veterinary receptionists to answer client questions on common medical problems.
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DVM360 MAGAZINE: Apr 04, 2018
I visited a wonderful human medicine practice that inspires me, and I came across the poster that inspires them. Their personable skills are easier to come by than you think.
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FIRSTLINE: Apr 02, 2018
Your clients have researched vaccines from every website their search engine could churn up. Some are factual, others … not so much. Hand them this handout to steer them toward your veterinary knowledge instead.
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VETERINARY ECONOMICS: Mar 30, 2018
Dr. Sarah Wooten's raw thoughts on how her four years of school could have better prepared her for the real world.
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DVM360 MAGAZINE: Mar 30, 2018
By nature of the alphabet, we must get through all of the noes in veterinary dentistry before we can reach the yeses—but that doesn’t mean you won’t feel positively inspired to better your dental practices after reading.
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FIRSTLINE: Mar 26, 2018
Scratch back at nail trim anxiety with these tips to reduce your veterinary patient’s fears.
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FIRSTLINE: Mar 19, 2018
It's not too late to help senior pets that suffer from fear, anxiety and stress. Use these tips in the clinic and at home to help patients keep their cool.
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FIRSTLINE: Mar 19, 2018
These Fear Free cat carrier tips complement the low-stress measures you’re taking in your veterinary clinic.
 
VETTED: Mar 14, 2018
A dvm360 pie chart.
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FIRSTLINE: Mar 13, 2018
Your veterinary client thinks that heartworms are nothing more than a made up scam for money. Here's how I like to steer them straight.
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DVM360 MAGAZINE: Mar 12, 2018
New technology allows for connection with clients like never before, but what happens when a veterinary client vents her frustration online?