Client Communication | Veterinary Economics

Client Communication

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FIRSTLINE: Nov 03, 2017
Every pet and client have a story, and you become a part of their story the minute they enter your practice. Here’s a closer look at narrative medicine—a fast-growing medical field with the goal of understanding the stories of those around you—and how it can help your patients, your clients and even you.
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DVM360 MAGAZINE: Nov 03, 2017
The holidays are coming, which means questions and concerns about traveling with pets will be coming too.
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DVM360 MAGAZINE: Oct 31, 2017
By dvm360.com staff
Nearly 90 percent of British veterinarians and team members say they’ve felt harassed by a client—often over cost of care. Here are the statistics and some tips on dealing with it.
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VETTED: Oct 27, 2017
Help veterinary clients and their pets make life better by implementing an efficient behavior treatment plan.
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VETERINARY ECONOMICS: Oct 27, 2017
By dvm360.com staff
If you're thinking of adding retail services to your veterinary clinic, perhaps looking at the pros and cons (and what other clinics are doing) will help you piece together a verdict.
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VETERINARY MEDICINE: Oct 25, 2017
Branch out in your understanding of these veterinary clients.
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VETERINARY ECONOMICS: Oct 20, 2017
Instead of outright refusing prescription requests, your veterinary team can make themselves approachable to clients in search of the perfect solution for their pets.
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VETERINARY MEDICINE: Oct 20, 2017
For starters, it can make you a veterinary detective/fortune teller/superhero who practices better medicine while making more money.
Oct 18, 2017
By dvm360.com staff
What are veterinary clients thinking? Speakers may tell you, but Brian Conrad, CVPM has a new approach: letting a panel of pet owners give feedback in real time.
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VETERINARY ECONOMICS: Oct 16, 2017
By dvm360.com staff
Do you feel stuck when it comes to educating clients about this common veterinary issue? Here are a couple of ways to get conversation flowing.
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DVM360 MAGAZINE: Oct 15, 2017
By dvm360.com staff
Results from the dvm360 Clinical Updates: Pet Enrichment Survey reveal a disconnect between the importance veterinary professionals place on enrichment in theory and in the exam room.
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FIRSTLINE: Oct 13, 2017
Technicians—doctors need your help in detecting osteoarthritis in your veterinary patients. Here’s how to become an OA advocate in your clinic.
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VETTED: Oct 10, 2017
Give your veterinary clients these (fun)gal facts about ringworm and educate them on how you can partner together to eliminate this itchy infection.
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FIRSTLINE: Oct 10, 2017
Promote a happy, healthy foster experience with this veterinary advice for foster families and shelters.