Client Communication

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VETERINARY ECONOMICS: Sep 26, 2014
By dvm360.com staff
For surgeries as important as spays and neuters, you and your team should be the primary source of information for pet owners.
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VETERINARY ECONOMICS: Sep 26, 2014
By dvm360.com staff
Give pet owners these instructions to ensure quick, safe healing after a spay or neuter surgery.
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VETERINARY ECONOMICS: Sep 25, 2014
Start showing—and telling—your veterinary clients and community that your high-quality care is what pets need.
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VETERINARY MEDICINE: Sep 09, 2014
Dr. Elizabeth Colleran, DAVBP (feline practice), offers two ways to bring in those feline patients you haven’t seen in ages—or may have never seen.
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VETERINARY ECONOMICS: Sep 01, 2014
Elicit specific info the right way—especially about preventive care compliance—and you'll get more details and opportunities to educate.
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VETERINARY ECONOMICS: Sep 01, 2014
Use these Facebook posts and tweets to educate clients before they adopt a new pet.
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DVM360 MAGAZINE: Sep 01, 2014
The 'Mikes' of the veterinary world don't leave in a cloud of drama but quietly, thinking no one will miss them.
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VETERINARY ECONOMICS: Sep 01, 2014
You may not possess x-ray vision or super strength, but you can cultivate your powers of client communication to ensure the best care for pets.
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FIRSTLINE: Aug 24, 2014
Don’t flee from parasite conversations. From check-in to check-out, Dr. Karen Felsted ticks off the opportunities for client education at every stage of veterinary appointments.
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VETERINARY ECONOMICS: Aug 22, 2014
By dvm360.com staff
First tip: Don't interrupt, says Dr. Elizabeth Colleran at CVC Kansas City.
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VETERINARY ECONOMICS: Aug 06, 2014
Do you know what your doctors recommend? Are clients confused? Here’s how I guarantee everyone is on the same page.
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FIRSTLINE: Aug 01, 2014
By dvm360.com staff
Use this sample chart to review areas where your veterinary practice is doing well with dental care compliance and where you need to improve.
 
dvm360: Aug 01, 2014
By dvm360.com staff
This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss puppy and kitten care with your veterinary team and clients. (With an educational grant provided by Veterinary Pet Insurance)
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FIRSTLINE: Aug 01, 2014
Improve client compliance with dental care using these "ahhh-worthy" sample scripts at your next veterinary team meeting.
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VETERINARY ECONOMICS: Aug 01, 2014
By dvm360.com staff
When veterinarians are accused of ­­“upselling,” associations don’t do enough to counter the bad press, said Mark Opperman in a June article. We got a lot of emails about that ...