Client Communication | Veterinary Economics

Client Communication

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VETERINARY MEDICINE: Apr 26, 2017
Your response? Try these communication remedies for at-home dermatologic treatments gleaned from Dr. Google. The goal: Help the pet without shaming the client.
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VETERINARY ECONOMICS: Apr 24, 2017
By dvm360.com staff
Don't have all day every day to promote the practice online? Focus on a few channels.
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DVM360 MAGAZINE: Apr 23, 2017
What do you do when you find a microchip at your veterinary practice and the pet owner says "no," you can't scan it? Here's how I handle it.
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dvm360.com: Apr 19, 2017
By dvm360.com staff
Consider this case study and ask yourself: Do you want to change everything for the pets that visit your practice?
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FIRSTLINE: Apr 18, 2017
CVC educator Dr. E’Lise Christensen, DACVB, offers at-home behavior modification strategies veterinarians and team members can offer to clients.
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dvm360.com: Apr 18, 2017
By dvm360.com staff
You’ve probably heard of Dr. Marty Becker. And if you’ve heard of Dr. Marty Becker, chances are you’ve heard of his dream of every veterinary practice transforming into a Fear Free practice.
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DVM360 MAGAZINE: Apr 17, 2017
By dvm360.com staff
Does the corporate “boogeyman” have you worried that independent private practice won’t be an option in the future? Our panel of experts is here to help.
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VETTED: Apr 15, 2017
By dvm360.com staff
"Corporate medicine" means different things to different people, and those differences of opinion are creating fragments in the profession. We're busting out the big question: Can we come together, or is it up to everyone to go their own way?
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DVM360 MAGAZINE: Apr 13, 2017
A customizable letter brought an average of 128 lapsed clients per veterinary practice within a period of six months, generating roughly $20,000 in revenue per hospital. Could the free tool work for your veterinary hospital too?
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FIRSTLINE: Apr 11, 2017
Pets with dermatologic issues can easily overwhelm their owners with the treatments they require. But veterinary technicians have the power to lighten and enlighten their loads.
 
VETTED: Apr 07, 2017
By dvm360.com staff
Here’s a look at who’s handling the majority of client communication on behavior issues, as well as tips from an all-star veterinary practice.
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VETERINARY ECONOMICS: Apr 07, 2017
Be yourself. Make pet owners forget those highly visible, "bad apple" vets and the shade they bring to the profession.
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VETERINARY ECONOMICS: Apr 07, 2017
By dvm360.com staff
There are good ways to assist with costs after the window for pet insurance has passed.
Apr 06, 2017
By dvm360.com staff
Your clients are confused and anxious and they want answers. Use this free team training to take the trauma out of the talk.
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VETERINARY ECONOMICS: Apr 05, 2017
A trip to Walmart on a Saturday afternoon—what could possibly go wrong in a place where all my veterinary clients go?