Client Communication | Veterinary Economics

Client Communication

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VETERINARY ECONOMICS: Jul 18, 2016
Medicine and business benefit when the staff is on the same page.
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FIRSTLINE: Jul 18, 2016
By dvm360.com staff
Are you using your veterinary practice software to its full potential? Avimark threw us some typical software problems. Let's see what Snoozy the Cat can do about them ...
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FIRSTLINE: Jul 18, 2016
You’re gonna be all “#Snapcat THIS!” and “#Instadog THAT!”
 
VETTED: Jul 15, 2016
Old. Geriatric. Senior! How do these words make you feel? It's time to reframe your senior diagnostic conversations with veterinary clients with these three steps with this advice from a dvm360/VHMA Practice Manager of the Year contestant.
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FIRSTLINE: Jul 14, 2016
A reminder that what works in life also works in the veterinary clinic.
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FIRSTLINE: Jul 14, 2016
By dvm360.com staff
Help your veterinary clients learn about food allergies inside and out so their pup can feel better, inside and out.
 
VETTED: Jul 13, 2016
By dvm360.com staff
You might wonder what a veterinary podcast is doing interviewing an architect. But Heather Lewis, partner at Animal Arts, a firm in Boulder, Colorado, is no ordinary architect—she's also a devoted advocate of minimizing pets' stress and anxiety during their veterinary visits. And she's got a lot to tell you!
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VETERINARY ECONOMICS: Jul 13, 2016
By dvm360.com staff
First, break down your stereotypes of older pet owners. (Hint: They don't all like to be treated as cute, little ol' people.) Second, start trying out these tips today for better communication with this growing population of veterinary clients.
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FIRSTLINE: Jul 12, 2016
Learn how to respond to a veterinary client who insists she must cook everything that passes her precious pooch's lips.
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VETERINARY ECONOMICS: Jul 12, 2016
By dvm360.com staff
VHMA members spill their best kept secrets for better customer service.
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DVM360 MAGAZINE: Jul 11, 2016
Is it the practice owner's job to put a stop to insulting client behavior directed toward his team?
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VETERINARY ECONOMICS: Jul 11, 2016
Don't forget to tell pet owners what you're showing them.
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VETERINARY ECONOMICS: Jul 08, 2016
By dvm360.com staff
Client compliance is big when it comes to ear disease. In order to heal those poor crusty-eared pooches, be up-front about the info you'll need from clients. We've organized it for you!
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DVM360 MAGAZINE: Jul 06, 2016
By dvm360.com staff
"Veterinarians do not need to be worrying about personal issues in people's homes," says one Facebook user in response to the latest ethical dilemma from Marc Rosenberg, VMD.
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FIRSTLINE: Jul 04, 2016
Cats want to do the right thing when it comes to the litter box, but sometimes disease or their environment overrides the instinct. Here's how to help.