Client Communication | Veterinary Economics

Client Communication

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VETERINARY ECONOMICS: Jul 20, 2018
A simple switch of a single word could drive veterinary client compliance through the roof.
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DVM360 MAGAZINE: Jul 19, 2018
Want to build your veterinary practice? Dr. Robert Miller says just talk to your clients.
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FIRSTLINE: Jul 19, 2018
It’s a phrase I often find myself repeating when clients and pets both snap their fangs at the veterinary professionals that serve them. Here are other healthy ways of coping.
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DVM360 MAGAZINE: Jul 17, 2018
Residential lawn care companies heavily advertise treatments that reportedly keep fleas and ticks at bay this time of year—but do they work, and are they safe for your veterinary patients?
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FIRSTLINE: Jul 17, 2018
Veterinary team—there's more to it than "open door, walk through." Learn the benefits of the nonverbal messages you could be sending.
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FIRSTLINE: Jul 16, 2018
The “my cat doesn’t go outside” excuse won’t cut it anymore. Here’s how to convert those resistant veterinary clients.
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VETERINARY ECONOMICS: Jul 13, 2018
How an exercise in veterinary practice semantics can help you transform tedious tasks into endearing endeavors.
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VETERINARY MEDICINE: Jul 11, 2018
Most veterinary clients don’t appreciate surprises when it comes to their pets’ dental procedures—especially when the revelation is permanent and costs extra. Here are some steps you can take to avoid them in your practice.
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FIRSTLINE: Jul 11, 2018
Have you heard the one about the veterinary client who pantsed herself in the waiting room? Here’s how it happened.
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DVM360 MAGAZINE: Jul 09, 2018
According to this reader, not only is this better for the cat, but your veterinary client retention rates become healthy and strong as well.
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VETERINARY MEDICINE: Jul 03, 2018
I learned firsthand this year how hard these injuries are for pets and their owners.
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FIRSTLINE: Jun 29, 2018
Ever had folks enlist small armies of online commenters and reviewers to spam your social media channels? Yeah. You’re not alone. Two veterinary hospital managers share stories of freak-outs they faced.
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VETTED: Jun 21, 2018
Money makes the world go ‘round. It’s also a large reason your veterinary clients won’t buy the preventives their pets need. Here are some tips from the experts to explain the value to pet owners.
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VETTED: Jun 21, 2018
By dvm360.com staff
A survey of veterinary teams and their clients yielded some buggy data. Namely, there was a difference between what veterinary teams thought pet owners learned and valued, and what pet owners thought and valued. Is this you?
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VETERINARY MEDICINE: Jun 16, 2018
By dvm360.com staff
A lack of preparation can make the great outdoors not so great. Give your veterinary clients a guide to keeping their pup safe on the trail.