Client Communication | Veterinary Economics

Client Communication

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FIRSTLINE: Sep 29, 2016
Don't deny the gift of a lifetime of care in your veterinary practice by making these common mistakes.
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FIRSTLINE: Sep 29, 2016
Veterinary practices are turning to dentistry as a way to replace lost spay and neuter revenue and encourage regular visits. Here’s how to get started.
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VETERINARY MEDICINE: Sep 29, 2016
Use this handout to show clients this should not be the first training method of choice.
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VETERINARY ECONOMICS: Sep 27, 2016
By dvm360.com staff
Use these informational social media posts to educate veterinary clients on otitis externa and other ear-related diseases.
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FIRSTLINE: Sep 27, 2016
By dvm360.com staff
A CVC attendee gave us a trio of veterinary dental client-compliance tips for you to chew on.
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VETERINARY ECONOMICS: Sep 23, 2016
CVC educator Bash Halow, LVT, CVPM, is afire with excitement about the power of the "push notification" to connect to veterinary hospital clients.
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VETERINARY ECONOMICS: Sep 23, 2016
By dvm360.com staff
Bone is pretty amazing tissue—constraining and directing the forces of muscle, and adapting under heavy loads. So, can you apply that metaphor to your client communication? Veterinary surgeon Dr. David Dycus explains how poor communication led to one super smelly cat, and offers tips getting clients to follow your fracture management recommendations.
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VETERINARY ECONOMICS: Sep 20, 2016
This veterinary internist says for cats owners to put themselves in their cats' shoes before shooting for diabetic remission as the ultimate goal.
 
VETTED: Sep 19, 2016
... but here are client communication and philosophical tips from CVC educator Sue Ettinger, DVM, DACVIM (oncology), for those moments in a veterinary hospital when a pet's age and difficult diagnoses and prognoses come together.
 
VETTED: Sep 19, 2016
Well, most of the time. With education. So put on your teaching caps and meet these clients where they are (so you can lead them where you need them to go).
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VETERINARY ECONOMICS: Sep 15, 2016
Mark Opperman has two ways you can get your clients to agree to this needed yet expensive veterinary health service.
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FIRSTLINE: Sep 15, 2016
By dvm360.com staff
E’Lise Christensen, DVM, DACVB, gives the framework for creating a treatment plan.
 
VETTED: Sep 13, 2016
These days, there may be fewer f-bombs from your favorite CVC speaker and dvm360 contributor, but McVey still brings the heat when it comes to the toughest issues in veterinary medicine.
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VETERINARY ECONOMICS: Sep 13, 2016
Consider these scripts when fielding questions from veterinary clients about the cost of flea, tick and heartworm preventives.
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DVM360 MAGAZINE: Sep 08, 2016
By dvm360.com staff
dvm360 readers have some input on Rosenberg's July column.