Client Communication | Veterinary Economics

Client Communication

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VETERINARY ECONOMICS: Feb 05, 2016
Selling doesn't have to be feel bad
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FIRSTLINE: Feb 05, 2016
By dvm360.com staff
Make veterinary clients feel all warm and fuzzy with these heartfelt—and potentially profitable—love notes.
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VETERINARY ECONOMICS: Feb 04, 2016
By dvm360.com staff
In this scenario, Ted and Bill are two very confused individuals with a cat that needs urgent dental care. How well does our doc communicate the problem? Find out now.
 
VETTED: Feb 03, 2016
Your pet-owning clients today are different, yes, but in many ways they might be the same as they've ever been. Delve into two important ways (with dental and oncology examples) that veterinary clients fear the wrong action far more than no action—and what you can do about it.
 
VETTED: Feb 02, 2016
Good news: Today's pet owners are more aware of their pets' care options. Bad news: The same recommendation doesn't work the same way for every client. Lets work through a pain example in the veterinary clinic.
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FIRSTLINE: Feb 01, 2016
Confess: Are you frustrated by the high-demand, Google-happy discount divas and snapchat skeptics who ask everyone before they consult the veterinarian? Here's help.
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VETERINARY ECONOMICS: Jan 27, 2016
By dvm360.com staff
If your veterinary practice's website isn't mobile-friendly, you may be losing clients.
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VETERINARY ECONOMICS: Jan 26, 2016
By dvm360.com staff
Take a proactive position for the benefit of pets and practice
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VETERINARY ECONOMICS: Jan 12, 2016
Clients' money is serious business, but does the vet need to have this conversation?
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VETERINARY MEDICINE: Jan 12, 2016
An exercise for veterinary clients dealing with their pet's separation anxiety that won’t let them leave the room, let alone the house.
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VETERINARY ECONOMICS: Jan 08, 2016
By dvm360.com staff
And help your clients not be part of the problem when it comes to their pets’ separation anxiety.
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VETERINARY MEDICINE: Jan 08, 2016
Stay positive and steer them toward more legitimate information.
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VETERINARY MEDICINE: Jan 07, 2016
If you can identify early signs of stress in your veterinary patients, your job just got easier.
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VETERINARY MEDICINE: Jan 06, 2016
Many clients aren't on the same page with you about your expertise—they're relying on the Internet for veterinary advice.
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VETERINARY ECONOMICS: Dec 31, 2015
Clients don't always have money, but you can still earn in ways other than just that warm feeling of a good deed done.