Check out this data to learn about veterinary practices' approach to personnel management

Check out this data to learn about veterinary practices' approach to personnel management

source-image
Aug 01, 2007
Hiring a practice manager
Change in practice revenue when veterinarians delegate management duties, 2007

QUICK STATS: Revenue increase with full-time practice manager, 2007

COMMENTARY: Benefits of hiring a manager

Team members' longevity
QUICK STATS: Why team members stay, why they'd leave, 2007

QUICK STATS: Percentage of team members who plan to stay at their practice, 2007

COMMENTARY: How career-minded team members think

COMMENTARY: Paying appropriately for a top-notch team

QUICK STATS: Percentage of team members who expect raises and percentage who received raises, 2007

Team members' salary and benefits
Average wages and salaries of veterinary team members in Eastern U.S., 2007

Average wages and salaries of veterinary members in Midwestern U.S., 2007

Average wages and salaries of veterinary team in Southern U.S., 2007

Average wages and salaries of veterinary team in Western U.S., 2007

Median hourly wages for team members with 3 to 5.9 years of experience at Well-Managed Practices, 2006

Most commonly offered team member benefits, 2007

Less commonly offered team member benefits, 2007

Standards and protocols
Percentage of team members who say they have written job descriptions, 2006

Percentage of team members who say their practice has written standards of courtesy or a conflict resolution policy, 2006

Percentage of team members who say their practice has a clear protocol for talking to clients about payment, 2006

Percentage of respondents who say their hospital standards are met consistently, by owners and nonowners, 2006

Training
Percentage of team members who say they were trained by a key person, 2006

Key strategies to improve team members' performance, 2006

Percentage of respondents who say their team members receive appropriate feedback, by managers and nonmanagers, 2006

What team members want
QUICK STATS: Percentage of team members who know their job better than their boss, and who say bad attitude is the most common behavior problem at their practice, 2006

COMMENTARY: What team members want, what managers want

Conflict in the clinic
FIRSTLINE MAGAZINE: Causes of team conflict in veterinary practices, 2006

FIRSTLINE MAGAZINE: Frequency of team conflict in veterinary practices, 2007

Veterinarians' strategies for handling team conflict

FIRSTLINE MAGAZINE: Team members' perceptions about the respect they receive from co-workers, 2004

Hot topics on dvm360

Follow dvm360 on Twitter, Facebook, and Pinterest

For quick updates and to touch base with the editors of dvm360, Veterinary Economics, Veterinary Medicine, and Firstline, and check us out on Twitter, Facebook, and Pinterest.

Sell veterinary clients on your service

But you don't have to have butler-style service to win new clients and keep existing clients happy.

Why veterinarians should be more like a Louisiana shoeshiner

If my veterinary clients feel half as good as I did after visiting the 'Michael Jordan of shoeshines,' I'll be thrilled.

Texts from your veterinary clinic cat

If your clinic cat had a cell phone and opposable thumbs, what would he or she text you?

Learning goodbye: Veterinarians fill a void by focusing on end of life care

Veterinarians dedicating their careers to hospice and euthansia medicine may be pioneering the profession's next specialty—at clients' request.