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DVM360 MAGAZINE - Aug 04, 2014

Your complete resource to what some call a revolution that will forever change veterinary medicine. ...

Practice finances

Saying 'no' to a veterinary pharmaceutical rep

Oct 01, 2014

This practice owner puts the kibosh on freebies to his veterinary team. Is that fair?

Old idea, new approach: Price auditing in veterinary practice

Sep 29, 2014

Digging into what it really costs your veterinary hospital to provide a new service.

4 lessons learned from a veterinary practice price audit

Sep 29, 2014

Who’s called in to help? Who’s doing the work? How long does it take? This hospital administrator used innovative software to tackle tough questions with DVMs and team members.

Track production to avoid compensation blunders

Sep 11, 2014

Q: In our practice, veterinarians are paid on production and we use travel sheets for charges. If a travel sheet is missing charges, lost or not filled out, charges are then assigned to the hospital and I'm not compensated for the work performed. Is this practice legal, and what actions should I take?

Why we decided to open the books to our veterinary team

Sep 08, 2014

Whole team involvement leads to smarter financial decisions.

Client relations

Improve your leasehold veterinary hospital's look

Oct 01, 2014

Are you stuck in a strip mall or neighborhood that's seen better days? Try these tips from veterinary architect Dan Chapel, AIA, to freshen up your practice's look.

Checklist: How to add value to an ovariohysterectomy visit

Oct 01, 2014

Follow these steps to add value to the service you offer clients and demonstrate how well your veterinary practice cares for pets.

Scripting the spay and neuter issue

Oct 01, 2014

Veterinary receptionists can use this collection of sample scripts to prepare for difficult client questions about spays and neuters.

Client handout: Caring for your pet after a spay or neuter

Sep 26, 2014

Give pet owners these instructions to ensure quick, safe healing after a spay or neuter surgery.

Client handouts: Spays and neuters in dogs and cats

Sep 26, 2014

For surgeries as important as spays and neuters, you and your team should be the primary source of information for pet owners.

Life balance

Your veterinary associate may want personal finance guidance

Sep 01, 2014

Practice owners rated "personal finance" dead last in what they provide in their mentorship programs, according to Benchmarks 2014: A Study of Well-Managed Practices. But associates didn't completely agree.

Veterinarians may ignore signs of compassion fatigue

May 01, 2014

Negative reviews can contribute to a condition veterinarians are exceptionally prone to—and often suffer from in silence.

Veterinarians don't always have to put on a brave face

Apr 01, 2014

Compassion fatigue and burnout are high in the veterinary profession. It's time to stand up and support one another.

Veterinary surgeons: Have scalpel, will travel

Mar 01, 2014

A new crop of board-certified specialists are bringing top-notch care and convenience to veterinary practices across the country.