BizQuiz: How cat-friendly is your practice?

BizQuiz: How cat-friendly is your practice?

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May 01, 2014
By dvm360.com staff

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Is your practice as cat friendly as it could be? Take this quiz—based on the article, "25 ways to entice more cats to your clinic" by Jessica Goodman Lee, CVPM, and John Volk of Brakke Consulting—to find out.

Tally up your "yes" and "no" responses in order to rate your practice at the end of the quiz.

After you're finished, check out the full "25 ways to entice more cats to your clinic" article to learn more about growing your feline business by visiting dvm360.com/catcare25ways.

Photo by Ed Asmus, Ed Asmus Photography

1. Is all staff trained on effective cat handling and restraint, making sure to include it in your training program for new employees?

a) Yes
b) No

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2. Are cat visits planned for so an exam room is available as soon as possible after the patient arrives?

a) Yes
b) No

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3. Do you use pheromones in exam rooms and on technicians' and veterinarians' clothes?

a) Yes
b) No

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4. Do you allow time for cats to come out of their carriers on their own?

a) Yes
b) No

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5. Does your practice use pre-examination questionnaires that include behavioral and environmental assessments?

a) Yes
b) No

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6. Do you ask clients about other pets in their household on every visit?

a) Yes
b) No

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7. Are incentives offered to cat owners for bringing their pets in?

a) Yes
b) No

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8. Do you conduct all physical feline exams in the room with the client present and clearly describe your findings throughout unless otherwise requested?

a) Yes
b) No

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9. Does your practice send out social media posts and/or newsletters with content specifically targeted to the interests of cat owners?

a) Yes
b) No

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10. Do you provide cat owners with the telephone number and e-mail address of a designated staff member they can contact when they have questions?

a) Yes
b) No

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If you answered "yes" to five or more questions, congratulations! Your practice is cat friendly.

If you answered "no" to five or more questions, you could be doing more to make your feline patients feel comfortable.

If you answered "yes" and "no" equally, there may be room for improvement.

For more ideas on how to improve your feline business check out our coverage of Cat care in crisis by visiting dvm360.com/catcare.

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