BizQuiz: Do you know how to fire? (Answer 4c)

BizQuiz: Do you know how to fire? (Answer 4c)

Oct 23, 2009
By staff

4) C–Incorrect.

This level of patience really isn't a virtue. One spoken and one written reprimand are enough for a poorly performing team member. Too many practice owners and managers fall into the "I'm gonna" trap. They tell their employees, "If you do that again, I'm going to give you a verbal warning or I'm going to give you a written warning," but they never do. It's a big problem and grossly undermines a manager's effectiveness. The employee knows the manager will never fire him or her; it's just an idle threat. If you begin this process, you must be willing to follow through. Making threats without taking action invalidates you as a manager.

Return to quiz

Hot topics on dvm360

Pol on defense as Michigan veterinary board discusses negligence charges

Controversial reality TV veterinarian calls his approach 'common sense.'

Photo gallery: The top 10 veterinary schools in America, according to U.S. News

U.S. News & World Report ranks programs for the first time since 2011.

Front Desk Disasters, Episode 3: Dude looks like a lady

Everyone's favorite receptionist is at it again. Would you handle this situation differently?

Video: Flea hideouts in the house

Parasitology expert Michael Dryden, DVM, MS, PhD, reveals prime hideouts for fleas—and gives tips to clear them out of clients' homes for good.

Veterinarians: Your clients are going to Google with these cat questions

You might be surprised by what your clients are researching. Plus, get an educational client handout.