Benchmarks 2016 shows strong revenue growth, higher staff levels

Benchmarks 2016 shows strong revenue growth, higher staff levels

Annual report from WTA Veterinary Consulting and Veterinary Economics examines financial performance of 100 top-performing veterinary practices.
Sep 07, 2016
By staff

According to Benchmarks 2016: A Study of Well-Managed Practices, released in August 2016 during CVC Kansas City, revenue growth among top-performing veterinary practices is up an average of 7 percent over 2015 reports. The number of transactions per veterinary hospital has also increased, with total doctor and nondoctor transactions 36 percent higher than last year.

“Well-Managed Practice owners attribute the revenue growth, in part, to getting more efficient and productive,” states Denise Tumblin, CPA, primary author of Benchmarks 2016 and owner of WTA Veterinary Consulting (formerly Wutchiett Tumblin and Associates), in the executive summary. One possible explanation may be rising staff-to-doctor ratios, which this year increased to 4.7 team members per doctor, up from the 4-to-1 ratio that held steady for many years previously, the report states.

Specifically, medical revenue in Well-Managed Practices is up 6 percent this year (from $582,000 to $614,700), and diets and other revenue is up 22 percent (from $66,200 to $80,500). Doctor-provided transactions are up 31 percent, from 2,900 to 3,800, while prescription refills and other nondoctor transactions are up 42 percent, from 2,400 to 3,400.

In addition to a detailed look at revenue findings from the 100 practices studied in Benchmarks 2016, the report also includes chapters on veterinary leadership, boosting ROI through use of technology, and transition planning for sellers and buyers of veterinary practices. All chapters contain tools and exercises designed to help readers maximize the performance of their own hospitals.

To be considered for participation in the Well-Managed Practice study, a practice had to meet the following criteria:

  • Patients come first.
  • The practice runs efficiently.
  • Practice owners enjoy practicing medicine.
  • Practice owners foster a culture of respect.

“The idea is that by exploring how these top-notch performers practice high-quality medicine, energize team members and generate profits, you’ll be able to emulate their success,” states the introduction to Benchmarks 2016.

More information is available at