Personnel management | Veterinary Economics

Personnel management

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FIRSTLINE: Feb 21, 2017
Don’t panic. Practice management guru Shawn McVey has advice for keeping things professional instead of personal.
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FIRSTLINE: Feb 16, 2017
If talking wellness plans makes you yawn or cringe, just imagine how your clients feel! Freshen your approach—and your marketing—to help more patients receive high-quality veterinary care.
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VETERINARY ECONOMICS: Feb 10, 2017
By dvm360.com staff
Is your clinic split like the Hatfields and the McCoys? Bash Halow explains how to repair the rupture.
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VETERINARY MEDICINE: Feb 10, 2017
The damage caused by one bad experience may never be reversed.
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DVM360 MAGAZINE: Feb 09, 2017
Avoid violating anti-discrimination laws the same way you avoid malpractice claims.
 
VETTED: Feb 01, 2017
By dvm360.com staff
Almost three-quarters of veterinary practice owners and managers think they’ve got a clear picture of their hospital’s culture -- and roughly half think they’re doing a good job at managing team conflict. The rest of the team? Judge for yourself, but it’s like the bosses might be digging themselves a hole.
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DVM360 MAGAZINE: Jan 31, 2017
By dvm360.com staff
When conflict festers and communication is angry or chilled, patients, clients and team members suffer. If you don’t believe it’s true, you’re in the minority in veterinary practice. Look at the numbers, thoughts from your colleagues in the survey, and insights from our resident emotional intelligence guru Shawn McVey, MSW.
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DVM360 MAGAZINE: Jan 30, 2017
By dvm360.com staff
Data from the 2017 dvm360 Toxic Teams Survey sheds light on the dysfunction.
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FIRSTLINE: Jan 26, 2017
By dvm360.com staff
Short answer? Maybe. In triangulated communication, one person in the veterinary practice refuses to talk to another, forcing a third person (read: manager) to serve as a go-between. Let's take a look at data from the 2017 dvm360 Toxic Teams Survey to see how managers address toxic team environments.
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FIRSTLINE: Jan 23, 2017
Face-to-face is the best way to resolve conflict.