Veterinary clients want the best for their pets, but sometimes their financial situation gets in the way. Here's the path I travel with pet owners when they complain about price, seem hesitant to comply with recommendations or say, straight up, that they're under a financial strain.
Money isn’t always—or often—the biggest motivator for better veterinary team performance and success. Here’s a program that works for me that lets team members choose the rewards they love the most with points given for tasks I need the most.
Poorly written agreements are all too common, so a well-devised contract is cause for celebration. Before you sign your name on the dotted line (or ask someone else to do so), consider these exceptional provisions benefitting both the associate and the practice.
Cyberattacks are a form of psychological violence that cause serious damage to organizations and individuals. Address cyberbullying head on or risk disastrous impact on your veterinary staff and business.