Client relations | Veterinary Economics

Client relations

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VETERINARY ECONOMICS: Aug 01, 2006
Your colleagues face the same struggle about how and when to help those in need. Here's how they balance the needs of their businesses with their compassion for pets and people.
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FIRSTLINE: Aug 01, 2006
You like people and you like animals. This phrase was probably on your job application, and it's what you tell people when they ask you why you chose to work at a veterinary practice. But is it true? Oh, I know you like pets, but what about people?
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FIRSTLINE: Aug 01, 2006
Looking for some art to fill those empty walls? Check your mailbox! You probably receive a wealth of great artwork from clients every month, says Cheryl Dyer, practice manager at Noah's Ark Animal Clinic in Kansas City, Mo. When patients recover from a serious illness, their pet parents often send a note of thanks with a picture to the practice. Dyer says they frame these photos and hang them in the practice's front lobby.
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FIRSTLINE: Aug 01, 2006
Clients often ask me what they should feed their pets. What should I say?
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FIRSTLINE: Aug 01, 2006
Step back—so you can put your best foot forward
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VETERINARY ECONOMICS: Aug 01, 2006
Study data shows that for every 100 job openings, only 96 veterinarians will be ready to fill the spots.
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VETERINARY ECONOMICS: Jul 01, 2006
By dvm360.com staff
After researching your customers, you'll be ready to set a marketing plan that fits your practice's needs
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VETERINARY ECONOMICS: Jul 01, 2006
By dvm360.com staff
Use these tips to manage euthanasia visits more effectively and show clients you care.
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VETERINARY ECONOMICS: Jul 01, 2006
19 tips to cut back on no-shows and get back to business.
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VETERINARY ECONOMICS: Jul 01, 2006
By dvm360.com staff
Is your message about the risks of parasites reaching clients?