Client relations | Veterinary Economics

Client relations

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dvm360.com: Jul 26, 2018
By dvm360.com staff
When veterinary clients and internet trolls gang up on private practitioners, the effects can hurt business, harm reputations and damage psyches of those on the receiving end of cyberbullying. In this series, experts share tools and plans to help avoid internet rampages, deal with them when they crop up, and help make veterinarians and veterinary team members more resilient when people go on the verbal attack.
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VETTED: Jul 24, 2018
With exam room conversations about pet obesity, you’re playing the long game. It might take a few chats to get a veterinary client on board that there’s a problem and then more talking to agree to a plan. Don’t get frustrated. Try this.
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VETTED: Jul 20, 2018
Want to educate pet owners and protect patients? The veterinarians at Pet Poison Helpline have compiled a list of the top 10 most common poisoning cases in dogs and cats. Time to print and share this client handout ...
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Pet Poison Helpline: Jul 20, 2018
These trees are no good for large animals. Offer clients this handout and tell them to call you if they suspect ingestion of branches, bark or leaves.
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DVM360 MAGAZINE: Jul 19, 2018
Want to build your veterinary practice? Dr. Robert Miller says just talk to your clients.
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FIRSTLINE: Jul 19, 2018
It’s a phrase I often find myself repeating when clients and pets both snap their fangs at the veterinary professionals that serve them. Here are other healthy ways of coping.
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VETTED: Jul 19, 2018
For every FAS (fear, anxiety stress) problem, there could be a solution in your exam room, in this handout and the book, or in a veterinary behaviorist's practice. Let's do this.
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FIRSTLINE: Jul 19, 2018
The good news for new puppy owners, most pups will eat almost anything. The bad news, most pups will eat almost anything. Pass out this guide to optimal nutrition from the start.
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FIRSTLINE: Jul 17, 2018
Veterinary team—there's more to it than "open door, walk through." Learn the benefits of the nonverbal messages you could be sending.
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VETERINARY ECONOMICS: Jul 17, 2018
New owners of kittens need help navigating all those kitten chow choices. Help them with vetted advice from this veterinary nutritionist in this handy client handout.