Business Center

The dvm360 leadership challenge

dvm360 Leadership Challenge: Toxic Teams - Jan 23, 2017

Can't we all just get along? (And what do you do when the answer is no?) This dvm360 Leadership Challenge investigates the sources of this poison and offers commentary, data and solutions to help teams dismantle their destructive forces. ...

Practice finances

So you think you can merge


An overview of the costs, the benefits and the basics involved in joining forces with another veterinary practice (including a checklist of key issues that need to be considered for the best shot at success).

Repayment realities: Why do some DVMs take longer to pay off student debt?

DVM360 MAGAZINE - Mar 02, 2017

Demographic factors correlate with shorter—and longer—veterinary loan payback periods.

Needs care, no $$

FIRSTLINE - Mar 02, 2017

When the client can’t pay, know what to do and say. Expert and CVC speaker Danielle Russ, BS, BA, AS, LVT, says that there are silver linings you can give to these bleak situations.

5 money myths that don’t pay off


From “Time is money” to “Money can’t buy happiness,” here are some huge money-centered myths that I believe veterinary associates should cash out soon.

The C corp that will get you double taxed


With changes in the tax code over the years, S corporation status is more attractive than C corporations for veterinary hospitals these days. Here's why.

Client relations

Feeling burnt out on fleas? Try these tips for client compliance

FIRSTLINE - Mar 23, 2017

We’ve combed (see what we did there?) through our archive to bring you the best reader-submitted tips to combat fleas.

Canine dental treat comparison chart

FIRSTLINE - Mar 16, 2017

Not all canine dental treats are created equal. Use this chart in your veterinary hospital to help dog owners find the best chews for their pets.

A heartfelt infographic on heart disease

FIRSTLINE - Mar 15, 2017

Make sure clients are aware of the signs of heart disease with this in-depth infographic.

Slow and steady wins the transition to a new veterinary diet

FIRSTLINE - Mar 14, 2017

When transitioning a pet to a new diet, think like the tortoise, not the hare.

Talking to ticked off clients

FIRSTLINE - Mar 14, 2017

Let's be real here: giving clients the ''tick talk'' gets repetitive. Here are a few suggestions to overcome common objections.

Life balance

Career reboot: Bye-bye computers, hello vet med

VETTED - Mar 13, 2017

I had a solid career with a bright future when I felt a crazy urge to quit my job and go to vet school.

Old school, new school: Follow the leader

DVM360 MAGAZINE - Feb 08, 2017

In which Dr. Greenskin wonders if she will ever attain the mythical status of her employer and mentor.

When the bond breaks: Examining clients who jeopardize the veterinary team relationship

DVM360 MAGAZINE - Feb 01, 2017

Here’s what veterinarians think about “difficult” pet owners: how it feels when clients lash out—and who’s willing to show them the door.

Exotic-veterinarian-turned-author: Animals come from everywhere, and they all deserve good medical care

DVM360 MAGAZINE - Jan 23, 2017

Practice owner and newly published memoirist Dr. Laurie Hess sat down with us at CVC San Diego for an exclusive Q&A about her new book, a big sugar glider mystery, her take on practice management—and managing nosy neighbors.

The myth of compassion fatigue in veterinary medicine

DVM360 MAGAZINE - Jan 17, 2017

Knowing why you’re struggling is important, so it’s not helpful to label every negative experience in the veterinary profession as compassion fatigue. When I took an honest look at how I was feeling, I wasn’t running out of compassion. My fatigue stemmed from making ethical decisions within the boundaries of clients’ (often) illogical values or unreasonable budgets.