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The dvm360 leadership challenge

dvm360 Leadership Challenge: Toxic Teams

dvm360.com - Jan 23, 2017

Can't we all just get along? (And what do you do when the answer is no?) This dvm360 Leadership Challenge investigates the sources of this poison and offers commentary, data and solutions to help teams dismantle their destructive forces. ...

Practice finances

The C corp that will get you double taxed

VETERINARY ECONOMICS - Feb 16, 2017

With changes in the tax code over the years, S corporation status is more attractive than C corporations for veterinary hospitals these days. Here's why.

What happens to taxes under Trump?

DVM360 MAGAZINE - Feb 13, 2017

Everybody will be affected: the well-off as well as the nation's veterinary practice owners and just about every tax-paying American. Here’s our guess in President Trump’s first month of office on the future of Uncle Sam’s revenue.

Let's get busy: New biz products on the market

VETTED - Feb 09, 2017

New KPI trackers. Funny client education materials. Better ways to manage medical records. All this and more in our business-focused roundup of stuff we heard about in meetings, saw on a show floor or caught word of so far this year!

The VERY basics of percentage-based associate compensation

VETERINARY ECONOMICS - Feb 02, 2017

CVC educator Denise Tumblin, CPA, explained to practice owners, practice managers and associates the fundamentals of what they needed to know on percentage-based compensation.

Veterinary loans don’t HAVE to be scary

VETTED - Jan 13, 2017

Feel out of your depth talking the practice owner into a new piece of expensive equipment or planning your own startup or practice purchase? You’re not alone. Here’s the short answer to, “What do I need to think about when I borrow a lot of money?”

Client relations

Is your wellness plan strategy ailing?

FIRSTLINE - Feb 16, 2017

If talking wellness plans makes you yawn or cringe, just imagine how your clients feel! Freshen your approach—and your marketing—to help more patients receive high-quality veterinary care.

Conjunctivitis communication: Set clients up to succeed

VETERINARY MEDICINE - Feb 15, 2017

Be your veterinary patient’s cheerleader to help your clients stay the course of treatment.

You need a Client Communication Coordinator

FIRSTLINE - Feb 14, 2017

Who has time to send smartphone texts, send and receive medical records, manage online appointments and send patient updates and cute pics to information-hungry pet owners? Here's why I think everyone needs this new client-facing team member in their veterinary practice.

Let's get busy: New biz products on the market

VETTED - Feb 09, 2017

New KPI trackers. Funny client education materials. Better ways to manage medical records. All this and more in our business-focused roundup of stuff we heard about in meetings, saw on a show floor or caught word of so far this year!

Client handout: How to do a tick check on your pet (and what to do if you find one)

FIRSTLINE - Feb 09, 2017

Educate your clients on the task of checking their pets for ticks from home, and make sure they know exactly what to do if they find one.

Life balance

Old school, new school: Follow the leader

DVM360 MAGAZINE - Feb 08, 2017

In which Dr. Greenskin wonders if she will ever attain the mythical status of her employer and mentor.

When the bond breaks: Examining clients who jeopardize the veterinary team relationship

DVM360 MAGAZINE - Feb 01, 2017

Here’s what veterinarians think about “difficult” pet owners: how it feels when clients lash out—and who’s willing to show them the door.

Exotic-veterinarian-turned-author: Animals come from everywhere, and they all deserve good medical care

DVM360 MAGAZINE - Jan 23, 2017

Practice owner and newly published memoirist Dr. Laurie Hess sat down with us at CVC San Diego for an exclusive Q&A about her new book, a big sugar glider mystery, her take on practice management—and managing nosy neighbors.

The myth of compassion fatigue in veterinary medicine

DVM360 MAGAZINE - Jan 17, 2017

Knowing why you’re struggling is important, so it’s not helpful to label every negative experience in the veterinary profession as compassion fatigue. When I took an honest look at how I was feeling, I wasn’t running out of compassion. My fatigue stemmed from making ethical decisions within the boundaries of clients’ (often) illogical values or unreasonable budgets.

UPDATED! "I quit a toxic team"

DVM360 MAGAZINE - Jan 04, 2017

Toxic teams disrupt patient care and our jobs. Recognizing and removing yourself from the environment is the best thing—for everyone. PLUS! Fresh data from our Toxic Teams survey.