Business Center

The dvm360 leadership challenge

dvm360 Leadership Challenge: The future of veterinary medicine

dvm360.com - Nov 02, 2016

Furry fun and future forecasts fly in our latest wide-reaching look at major issues in veterinary medicine. (With an educational grant provided by Boehringer Ingelheim) ...

Practice finances

Veterinary loans don’t HAVE to be scary

VETTED - Jan 13, 2017

Feel out of your depth talking the practice owner into a new piece of expensive equipment or planning your own startup or practice purchase? You’re not alone. Here’s the short answer to, “What do I need to think about when I borrow a lot of money?”

Get an "A" on our equine prepurchase exams

DVM360 MAGAZINE - Dec 28, 2016

The basics of practice protocols to ensure your equine veterinary practice's prepurchase exams are above board, legally wise and profitable.

The dentistry pep talk you need

VETTED - Dec 27, 2016

If cleanings and extractions aren't flowing like water spray during dental procedures, let veterinary dentistry advocate Dave Nicol, BVMS, get you pumped.

3 reasons to bite on CR for dental radiography

VETTED - Dec 21, 2016

Digital radiography has the better image, says dentistry-focused veterinarian Dave Nicol, BVMS. But, boy, those computed radiography cassettes are a lot cheaper for the veterinary practice manager to replace if something goes south.

Your clinic needs more cats

VETTED - Dec 21, 2016

The feline sector is the biggest untapped growth opportunity for companion animal veterinarians. Here's how to become more feline-friendly (and how you'll benefit).

Client relations

Small change: Huge impact

VETERINARY HOSPITAL DESIGN - Jan 18, 2017

If your reception area could use a refresh, start with the reception desk says veterinary architect Heather Lewis. That one change will make a big difference in your space.

The myth of compassion fatigue in veterinary medicine

DVM360 MAGAZINE - Jan 17, 2017

Knowing why you’re struggling is important, so it’s not helpful to label every negative experience in the veterinary profession as compassion fatigue. When I took an honest look at how I was feeling, I wasn’t running out of compassion. My fatigue stemmed from making ethical decisions within the boundaries of clients’ (often) illogical values or unreasonable budgets.

Client education: Take it one step further

FIRSTLINE - Jan 13, 2017

Look, we can’t go home with our clients to make sure they’re following our advice. But we can offer them classes to make sure they’re getting the knowledge to offer the care their pets need.

Don't be the next internet scandal

VETERINARY ECONOMICS - Jan 12, 2017

Companies can get burned online when employees accidentally post personal comments on company accounts or on company websites or accidentally expose customer information. Here's a tip to keep your work social media device free and clear.

Unless you’re psychic, you’ll need to ask what your clients want

DVM360 MAGAZINE - Jan 11, 2017

The notion that excellent veterinary care is enough to attract and keep clients and set you apart from other practices is outdated. The new differentiator is client experience, and knowing what your clients want will require research.

Life balance

The myth of compassion fatigue in veterinary medicine

DVM360 MAGAZINE - Jan 17, 2017

Knowing why you’re struggling is important, so it’s not helpful to label every negative experience in the veterinary profession as compassion fatigue. When I took an honest look at how I was feeling, I wasn’t running out of compassion. My fatigue stemmed from making ethical decisions within the boundaries of clients’ (often) illogical values or unreasonable budgets.

Are you cracking up?!

VETTED - Dec 27, 2016

Frequent hand washing to protect yourself, your team and your patients also means painful hands with dry, cracked skin. Don't just live with it ... lotion up.

Cutthroat or collaborative—which TV show is your veterinary practice most like?

DVM360 MAGAZINE - Dec 08, 2016

May the odds be in your favor that you've got a close-knit group like Friends rather than a bunch of Walking Dead baddies in your midst.

Ask yourself this before adding something new to your schedule

VETTED - Dec 06, 2016

The golden rule of new commitments and other sage work-life balance wisdom from Brian Conrad, a flawed but frank veterinary professional.

Mandalay malady

DVM360 MAGAZINE - Dec 02, 2016

Dr. Mike Paul usually avoids drinking the water when traveling. Usually.